Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


March 11, 2021

Good value for pet insurance and a knowledgeable staff

Good value for pet insurance and a knowledgeable staff

Insurer: Trupanion

By:

Useful
March 11, 2021

Great service

Great service

Insurer: Trupanion

By:

Useful
March 11, 2021

Very caring friendly staff

Always friendly, knowledgeable and prompt with service.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Anonymous

Always very helpful. Could not afford my dogs medication without trupanion.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Very caring friendly staff

Always friendly, knowledgeable and prompt with service.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Always have great customer service

Always have great customer service

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Anonymous

Always very helpful. Could not afford my dogs medication without trupanion.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Because of fantastic service.

Because of fantastic service.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Customer Service reps are wonderful friendly compassionate and very efficient.

Customer Service reps are wonderful, friendly, compassionate and very efficient. So happy I signed up for Trupanion 13 years ago for my precious mini Dachshund we have had 3 major (very very very expensive) surgeries and thank Goodness for Trupanion worth every cent I’ve paid for the insurance.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Great service love your customer service team and great you direct bill!

Great service, love your customer service team and great you direct bill!

Insurer: Trupanion Canada

By:

Useful

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