Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Very thorough
Chelsea was very thorough and answered all of my questions. She provided me with all the options but wasn't pushy and didn't try to sell me options that didn't make sense for me or my pet.
Insurer: AKC
By:
Because she was amazing
Because she was amazing
Insurer: Trupanion
By:
Courteous Customer Service prompt answers and very easy to submit claims.
Courteous Customer Service, prompt answers and very easy to submit claims. Quick responses on all issues.
Insurer: Trupanion
By:
J.
Customer service was extremely helpful and very nice.
Insurer: Trupanion
By:
Fastpolite and professional.
Fast,polite, and professional.
Insurer: Trupanion
By:
Good service.
Good service. Just follow through on giving us the claim forms we need. Thanks.
Insurer: Trupanion
By:
great service and value
great service and value
Insurer: Trupanion
By: