Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Answered my questions knowlegable and very professional also a good sence of humor
Answered my questions knowlegable and very professional also a good sence of humor
Insurer: Trupanion
By:
Radiation for Lewis,9.5 yr LabX, rescue
Fast, honest service. Professional & courteous staff. Multiple ways to submit a claim. Excellent customer support. Prompt payment.
Insurer: Trupanion
By:
Good customer service on chat function on website.
Good customer service on chat function on website. My one dog has a high deductible so nothing has been paid for us yet- she has been fairly healthy! But good to know we have it if something big happens.
Insurer: Trupanion
By:
Good customer service handled my issue.
Good customer service, handled my issue.
Insurer: Trupanion
By:
I wish human insurance was this easy!
I still can't get over how easy the claims process is, great job! All the things that weren't covered were clear and understandable too, I appreciate that.
Insurer: Trupanion
By:
Easy process
It was easy and informative with great customer service ??
Insurer: Trupanion
By:
Excellent pet insurance
My vet files my claims and they are always settled within a few days. Great pet insurance.
Insurer: Trupanion
By:
Trupanion member.
Recommend Trupanion to all. Responds quickly and when contacted staff are eager to help.
Insurer: Trupanion
By:
Excellent customer service and a great company.
Excellent customer service and a great company. Helped with my puppy's treatment in the most critical times. I'd definitely recommend Trupanion to any pet parents.
Insurer: Trupanion Canada
By: