Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


April 30, 2021

Because of the smoothness of the service.

Because of the smoothness of the service.

Insurer: Trupanion

By:

Useful
April 30, 2021

Because she did not answer my questions about my claim from Blue Pearle

Because she did not answer my questions about my claim from Blue Pearle

Insurer: Trupanion

By:

Useful
April 30, 2021

Because they were very helpful and cover good!

Because they were very helpful and cover good!

Insurer: Trupanion

By:

Useful
April 30, 2021

Customer service was outstanding

Customer service was outstanding

Insurer: Trupanion

By:

Useful
April 30, 2021

No Bones About Trupanion

Having our dogs insured by Trupanion for eleven years now allows us the confidence to address any health issues that may arise with either of them. Trupanion employees sincerely express concern for our dogs health and welfare each and every time I contact them. We are very appreciative and grateful for this.

Insurer: Trupanion

By:

Useful
April 30, 2021

My very first call to Trupanion was extremely pleasant and I got answers to my questions that were clear and to the point.

My very first call to Trupanion was extremely pleasant and I got answers to my questions that were clear and to the point.

Insurer: Trupanion

By:

Useful
April 30, 2021

Really easy app and customer service is awesome

Really easy app and customer service is awesome

Insurer: Trupanion

By:

Useful
April 30, 2021

Best Pet Insurance

The ability to have payment made directly to the vet and the rapid service are outstanding.

Insurer: Trupanion

By:

Useful
April 30, 2021

They respond quick and kindly

They respond quick and kindly

Insurer: Trupanion

By:

Useful
April 30, 2021

As I have not submitted any claims I'm not sure if I would recommend anyone at this time.

As I have not submitted any claims, I'm not sure if I would recommend anyone at this time. The on-line representative was very friendly and provided me with all the information that I requested today.

Insurer: Trupanion Canada

By:

Useful

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