Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Fantastic customer service every time we call!
Fantastic customer service every time we call!
Insurer: Trupanion
By:
Finally someone that listens and finds answers.
Finally someone that listens and finds answers. I didn't feel like I was being read a script line upon line.
Insurer: Trupanion
By:
Great service.
Great service. Someone always available to speak with 24/7. All reps speak English , you don’t have to struggle to understand them.
Insurer: Trupanion
By:
Very happy with customer service and quality of the coverage
Very happy with customer service and quality of the coverage
Insurer: Trupanion
By:
Very knowledgeable and Patient
Very knowledgeable and Patient
Insurer: Trupanion
By:
Very very pleased with everything about Trupanion.
Very very pleased with everything about Trupanion. Excellent about responding to questions and quick to settle claims.
Insurer: Trupanion
By:
First time claim! Great experience!
We had to submit a claim for our fur baby and it was the most efficient process! From filing to uploading the bill to the response, all less than 24 hours! Thanks for the great customer service!
Insurer: Trupanion
By:
We have been happy with the service and ease of submitting claims.
We have been happy with the service and ease of submitting claims.
Insurer: Trupanion
By: