Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


Verified June 01, 2021

The site was very easy and friendly. It was explained well and it was easy to make my selection.

The site was very easy and friendly. It was explained well and it was easy to make my selection.

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Amazing service!

So fast! I couldn't believe I got a text right when I left the vet, and an email right away, and a response within 24 hours or a very short time period. Very impressed!

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Because of great customer service and great coverage when needed

Because of great customer service and great coverage when needed

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Calm and helpful and patient!

Calm and helpful and patient!

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Customer Service is good and prompt.

Customer Service is good and prompt.

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Exceptional Service and turnaround.

The process was easy, quick and easy to understand.

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Good customer service. Very professional

Beryv Very good customer service.

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Great service

Great service

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Great service and knowledge

Great service and knowledge

Insurer: Trupanion

By:

Useful
Verified June 01, 2021

Great service fast reimbursement amazing coverage!

Great service, fast reimbursement, amazing coverage!

Insurer: Trupanion

By:

Useful

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