Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Always there to help when I need them 24/7.
Always there to help when I need them, 24/7.
Insurer: Trupanion
By:
Chandra was fine but the issue I called about (a treatment that Joey gets every 3 weeks was not covered the last 2 times when previously it was) still isn’t resolved.
Chandra was fine but the issue I called about (a treatment that Joey gets every 3 weeks was not covered the last 2 times when previously it was) still isn’t resolved. IT IS AN INJECTION, NOT AN EXAM!
Insurer: Trupanion
By:
Couldn’t ask for more!
Excellent customer service; excellent products!
Insurer: Trupanion
By:
Customer service is great
Very nice people in customer service ??very helpful too
Insurer: Trupanion
By:
Customer service is phenomenal.
Customer service is phenomenal. I trust Trupanion knowing they have my pup covered.
Insurer: Trupanion
By:
D Rogers-Thomason
It is so easy to post up receipts and responses are quick - so effective and easy fir my sons service dog
Insurer: Trupanion
By:
Easy and courteous
Easy and courteous
Insurer: Trupanion
By:
Expensive premium but pay quick!
Very quick!
Insurer: Trupanion
By: