Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
Other Categories
Excellent company with true caring pet loving people working for them!
Excellent company with true caring pet loving people working for them!
Insurer: Trupanion Canada
By:
Fast efficient service.
Fast efficient service. Love this company!
Insurer: Trupanion Canada
By:
Claimsexperience was good but adjudication was very slow.
Claims,experience was good but adjudication was very slow. We are still waiting for the adjudication of our final claim. In addition, your form letter asking us to give Keiko a hug was insensitive as she had passed away ??
Insurer: Trupanion Canada
By:
Worth every penny!
I’m amazed with the ease of Trupanion. It’s been a great investment!
Insurer: Trupanion Canada
By:
Would absolutely recommend!
Incredibly fast service. Great experience.
Insurer: Trupanion Canada
By:
Great service
Our claims have been fairly assessed and paid very promptly. I appreciate the quick email acknowledgment we reliably receive when our clinic submits a claim. If we haven't heard from Trupanion then we know we need to follow-up with our clinic.
Insurer: Trupanion Canada
By:
A great first claim experience!
Thank you for such great service. Your quick review and speedy payment helped us to focus on our dog and his healing!
Insurer: Trupanion Canada
By:
Terrific service
Trupanion is terrific! They are super fast and they are efficient, professional and process our claims for our family pets. Thank you everyone!
Insurer: Trupanion Canada
By:
satisfied with service, premiums to high
Trupanion service is really good and having the vets submit the claims works great and saves me time and frustration. I still think the insurance premiums are to high.
Insurer: Trupanion Canada
By:
Very quick to respond.
Very quick to respond.
Insurer: Trupanion Canada
By: