Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified July 18, 2021

BEST INVESTMENT AND BEST SERVICE

Absolutely the best service I ever had.

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

ALL Insur. Co. Should be like TRUPANION!

Always #1! Great service and compassion.

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

So happy I enrolled

always fast and efficient

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

Hershey loses some teeth!

It was easy to use and access. Team are very friendly. Thank you so much!

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

No worries

My experience was quick and effortless. It’s great when I don’t have to worry about putting a claim in myself

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

very pleased

professional and very timely

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

Very easy to sign up and rep was very friendly

Very easy to sign up and rep was very friendly

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

Easy, fast and painless

Very easy, almost no effort on the customer’s side required

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

Excellent service!!

Would not hesitate to recommend Trupanion. Excellent service.

Insurer: Trupanion Canada

By:

Useful
Verified July 18, 2021

Very friendly staff!!

Always very helpful. Always give updates as processing claims. Very friendly staff. Thank you

Insurer: Trupanion

By:

Useful

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