Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Always friendly caring reps when I call.
Always friendly caring reps when I call. Reasonably priced, great coverage
Insurer: Trupanion
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Always helpful and friendly
Always helpful and friendly
Insurer: Trupanion
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Always helpful and very friendly Customer Service.
Always helpful and very friendly Customer Service. Claim turnaround is very quick. So happy I have Trupanion for both my pets.
Insurer: Trupanion
By:
Always very helpful
Always very helpful
Insurer: Trupanion
By:
Customer service representative are a little misleading when they tell your bill was approved then you get an email advising Trupanion is not paying anything.
Customer service representative are a little misleading when they tell your bill was approved then you get an email advising Trupanion is not paying anything.
Insurer: Trupanion
By:
Everything about the service and care is great
Everything about the service and care is great
Insurer: Trupanion
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Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
Great company
Excellent timely communications
Insurer: Trupanion
By: