Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified July 28, 2021

Betsey 10 yo poodle.

A+ Service. Very fast, keeps you updated on the status and fast payment.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Because all “Trupanion’s” are freakin’ awesome.

Because all “Trupanion’s” are freakin’ awesome.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Collette was professional and friendly.

Collette was professional and friendly. Resolved issue by updating information.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Customer service has always been excellent.

Customer service has always been excellent.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Efficient service very kind interaction.

Efficient service very kind interaction. Thank you

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Every time I call they answer my questions.

Every time I call, they answer my questions. Feel better I have insurance for Milo.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Excellent and fast service on claims

Excellent and fast on service claim

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Excellent service.

Excellent service.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Fast and prompt

Fast and prompt

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Friendly

Friendly

Insurer: Trupanion

By:

Useful

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