Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Everyone is always very helpful professional and friendly
Everyone is always very helpful, professional and friendly
Insurer: Trupanion
By:
Always very professional and friendly.
Always very professional and friendly. Very fast turn around time for reimbursements.
Insurer: Trupanion
By:
Because of the caring nature of the company and excellent service.
Because of the caring nature of the company, and excellent service. Also: Nyssa was a great help today in the chat.
Insurer: Trupanion
By:
Because Owen was excellent and very helpful and my family member has Truoanion and they have nothing but wonderful experiences with y’all
Because Owen was excellent and very helpful and my family member has Truoanion and they have nothing but wonderful experiences with y’all
Insurer: Trupanion
By:
Because they always have such a compassionate people on the phone they have great options for tailoring the insurance to your needs and finances and my claims review was efficient and painless on the app.
Because they always have such a compassionate people on the phone, they have great options for tailoring the insurance to your needs and finances, and my claims review was efficient and painless on the app.
Insurer: Trupanion
By:
Because you have always been there for me and my dog Who’s now very sick
Because you have always been there for me and my dog Who’s now very sick
Insurer: Trupanion
By:
Beth was extremely helpful and professional.
Beth was extremely helpful and professional.
Insurer: Trupanion
By:
Ease of use pretty quick claim process courteous and friendly client service
Ease of use, pretty quick claim process, courteous and friendly client service
Insurer: Trupanion
By: