Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Kudos to Brian
Brian was very knowledgeable and helpful in facilitating my enrollment.
Insurer: Trupanion
By:
Hughey
Getting insurance for my dogs was the best decision I have ever made! My dog (Hughey) started having seizures and now he’s getting the best care available. The claims process is very simple too.
Insurer: Trupanion
By:
I am so impressed with your company.
I am so impressed with your company. Friends shared their experiences and I have found you to be an excellent company who cares about my sweet Delilah??
Insurer: Trupanion
By:
10 years and still loving Trupanion
I can always count on Trupanion stepping in when my little Mia need any urgent vet care. For 10 years I have only had good experiences with trupanion. Process is simple, clear and fast!
Insurer: Trupanion
By:
I have only just started my policy with my new pup.
I have only just started my policy with my new pup. But, I like what I have read in reviews, and the customer support I’ve received thus far.
Insurer: Trupanion
By:
Not happy with answers to the policy
Not happy with answers to the policy
Insurer: Trupanion
By:
The ease of submitting the forms and the service that you folks provide
The ease of submitting the forms and the service that you folks provide
Insurer: Trupanion
By: