Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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I love Trupanion!
Trupanion has been great! Filing a claim is easy, and they are prompt and thorough.
Insurer: Trupanion
By: Sharon
Steve Wei
Agent on the phone is very professional and helpful
Insurer: Trupanion Canada
By:
Happy Customer
Because of the way Narin Van took the time to explain everything to me and the fact that he was so friendly and personable. Mr. Van did not pressure me in any way to sign up.
Insurer: Trupanion Canada
By:
Good service
Good service
Insurer: Trupanion Canada
By:
great service very caring support
great service, very caring support
Insurer: Trupanion Canada
By:
Smooth process and completion. Strong support on live chat
Pretty smooth… Greg was helpful and honest in his response’s
Insurer: Trupanion Canada
By:
Quick to respond to claims and seems fair overall
Quick to respond to claims and seems fair overall
Insurer: Trupanion Canada
By:
Trupanion has come through again for Sierra.
Trupanion has come through again for Sierra. When the claim was submitted by the vet they processed the claim right away.
Insurer: Trupanion Canada
By:
U are very efficient
U are very efficient
Insurer: Trupanion Canada
By:
You folks are always FANTASTIC!
You folks are always FANTASTIC!! We love you, and thanks for helping us take the very best care of our little guy.
Insurer: Trupanion Canada
By: