Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Always a pleasure to deal with easy to submit claims.
Always a pleasure to deal with, easy to submit claims. No issues ever
Insurer: Trupanion Canada
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Always easy to deal with.
Always easy to deal with. The claim is spot on No surprises
Insurer: Trupanion Canada
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Amazing and helpful anytime I call.
Amazing and helpful anytime I call. Claims are paid even before the meds are ready at my vet. I just wish you could get dental coverage.
Insurer: Trupanion Canada
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Coverage and customer service
Coverage and customer service
Insurer: Trupanion Canada
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Easy to speak with a service rep.
Easy to speak with a service rep. Willingness help. Kind & polite language
Insurer: Trupanion Canada
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Excellent service and very compassionate and empathetic.
Excellent service and very compassionate and empathetic.
Insurer: Trupanion Canada
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Excellent service thanks a lot
Excellent service, thanks a lot
Insurer: Trupanion Canada
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Great customer service
Great customer service
Insurer: Trupanion Canada
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Great Customer Service!
Julie Napolitan was incredibly kind and helpful. I needed a bit of time to discuss the options to my boyfriend and she kindly called me back at the date and time we agreed on! Great customer service.
Insurer: Trupanion Canada
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Staff are very helpful and caring.
Staff are very helpful and caring.
Insurer: Trupanion Canada
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