Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Katy was thorough and polite.
Katy was thorough and polite. She sent me an appeal form when I questioned the denial of a prescription claim for my cat.
Insurer: Trupanion Canada
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Ashlynn was very helpful polite motivated and insightful assisting me with documents to submit.
Ashlynn was very helpful, polite, motivated and insightful assisting me with documents to submit.
Insurer: Trupanion Canada
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Good Pet insurance
good customer service
Insurer: Trupanion Canada
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Great people and fast service
Great people and fast service
Insurer: Trupanion Canada
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Have been very pleased with trump anion for Barclay.
Have been very pleased with trump anion for Barclay. Thanks Dave
Insurer: Trupanion Canada
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It has been great without delays or complications.
It has been great without delays or complications.
Insurer: Trupanion Canada
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1ere fois assur_
j ai _t_ tres bien servi et renseign_ sur la police d'assurance animal
Insurer: Trupanion Canada
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My experience was amazing.
My experience was amazing. I put in my claims and got the refund the very next day! Can't ask for anything better than that. I LOVE Trupanion and will definitely recommend them to all my pet owner friends.
Insurer: Trupanion Canada
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Friendly
The employee was very knowledgeable and answered all my questions, made me feel very comfortable to make the decision to go with Trupanion.
Insurer: Trupanion Canada
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