Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Always excellent service and response time.
Always excellent service and response time. Grateful for the coverage we have for our little 17 year old dog. The company and coverage has supported us through the many medical problems and emergencies that have come up during those 17 years.
Insurer: Trupanion Canada
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Ari was excellent.
Ari was excellent. Very helpful.
Insurer: Trupanion Canada
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Enrolment Experience
Because a couple of mistakes were made initially in taking my basic information.
Insurer: Trupanion Canada
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Fantastic Agent
Because the agent was fantastic, friendly he made the experience wonderful
Insurer: Trupanion Canada
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because they care and that is very important to us.
because they care and that is very important to us.
Insurer: Trupanion Canada
By:
Because they seem to be very understanding and care alot
Because they seem to be very understanding and care alot
Insurer: Trupanion Canada
By:
Excellent customer service friendly people on the phone expedient service.
Excellent customer service, friendly people on the phone, expedient service.
Insurer: Trupanion Canada
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Excellent.
Excellent. Easy and stress free in a difficult time.
Insurer: Trupanion Canada
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Awesome service. Trupanion is truly great.
Great customer service. All questions answered thoroughly.
Insurer: Trupanion Canada
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I have used Trupanion since Jade was 10 weeks old they have been good to her every time she needs them
I have used Trupanion since Jade was 10 weeks old they have been good to her every time she needs them
Insurer: Trupanion Canada
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