Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Always fast efficient service
Always fast efficient service
Insurer: Trupanion Canada
By:
Because every time I need to contact trupanion I am always met with a professional friendly voice on the end of the phone.
Because every time I need to contact trupanion I am always met with a professional, friendly voice on the end of the phone. Having insurance has literally been a lifesaver for my dog bandit. First a pacemaker and now terrible chronic hot spots.
Insurer: Trupanion Canada
By:
Because it was nice experience to talk with her!
Because it was nice experience to talk with her!!
Insurer: Trupanion Canada
By:
Fast and nice
Fast and nice
Insurer: Trupanion Canada
By:
Fast communication and agreed coverage was paid.
Fast communication and agreed coverage was paid.
Insurer: Trupanion Canada
By:
The process was very easy quick and efficient.
The process was very easy, quick and efficient. We received text and email updates to keep us in the loop. One of our vets was also able to submit on our behalf, making the process so much less stressful!
Insurer: Trupanion Canada
By:
Wry friendly and helpful.
Wry friendly and helpful.
Insurer: Trupanion
By:
All the people I talked to there over the years are excellent!
All the people I talked to there over the years are excellent!
Insurer: Trupanion
By: