Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because I get great service from this companyand I tell everyone I know to get this insurance it’s the best .
Because I get great service from this company,and I tell everyone I know to get this insurance, it’s the best .
Insurer: Trupanion Canada
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Easy to sign up options for any budget easy to make claims (your vet may even do it for you!
Easy to sign up, options for any budget, easy to make claims (your vet may even do it for you! ??), prompt payment and clear explanations.
Insurer: Trupanion Canada
By:
Every time I've submitted a claim it's been finalized within a few days.
Every time I've submitted a claim, it's been finalized within a few days. If I've had a question, it's been answered immediately.
Insurer: Trupanion Canada
By:
Fast and easy.
Fast and easy. My claim was submitted at the vet office without having to fill out any paperwork and it was approved within 10 mins. I overheard a woman using her pet insurance and she had to fill out paperwork.
Insurer: Trupanion Canada
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Great enrolment experience
Friendly efficient service!
Insurer: Trupanion Canada
By:
Friendly voices on the phone.
Friendly voices on the phone. Direct pay to veterinarian. Good service and prompt action.
Insurer: Trupanion Canada
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Great service great insurance options.
Great service, great insurance options. I really trust this pet insurance.
Insurer: Trupanion Canada
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I have had a great experience with Trupanion as they have been very helpful in processing my claims for my samoyed Toque.
I have had a great experience with Trupanion as they have been very helpful in processing my claims for my samoyed Toque.
Insurer: Trupanion Canada
By:
Our Claim was handled quickly and professionally.
Our Claim was handled quickly and professionally. Refunded the following day.
Insurer: Trupanion Canada
By:
Process was quick and easy
Process was quick and easy
Insurer: Trupanion Canada
By: