Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Another fantastic experience
Trupanion has always been there when I needed them most. This condition was no exception. Pebbles was diagnosed with a mast cell tumor on her ear. Needed surgery to remove her whole flap / ear. Expensive surgery but Trupanion stepped in and covered most of the cost. Thank you for always being there when I need you the most. Gary B.
Insurer: Trupanion
By: Gary
Friendly knowledgeable
Friendly ,knowledgeable
Insurer: Trupanion
By:
Trupanion has always been kind and helpful to me.
Trupanion has always been kind, and helpful to me.
Insurer: Trupanion
By:
Trupanion has always come through for us and their reps are always so cheery and helpful.
Trupanion has always come through for us and their reps are always so cheery and helpful.
Insurer: Trupanion
By:
Highly recommend!
efficient, fast and friendly service
Insurer: Trupanion Canada
By:
excellent service; online chat quickly dealt with my issue
excellent service; online chat quickly dealt with my issue
Insurer: Trupanion Canada
By:
He was very helpful and explained
He was very helpful and explained
Insurer: Trupanion Canada
By:
Trupanion - great customer service
I spoke with Seth via chat, email and phone. He was very knowledgeable and helpful.
Insurer: Trupanion Canada
By:
Personnel à l’écoute
Personnel à l’écoute
Insurer: Trupanion Canada
By:
Tellement a l’ecoute e t paie super rapido
Tellement a l’ecoute e t paie super rapido
Insurer: Trupanion Canada
By: