Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Makes Insurance Easy
I absolutely love Lemonade. I use them for my apartment renters insurance and my pet insurance. It is so easy to set up a policy, the rates are super fair, the app is user friendly. I had to file a claim last week for my cat Walter. The app walks you through it step by step. Within 10 minutes my claim was filed and in a few days the $ was in my account. Really love their services!
Insurer: Lemonade
By: Erica
Great Service, Quick Claim Reimbursement With Healthypaws
Dog had 2 TPLO surgeries in 2 years. Healthy Paws was excellent. Claims and reimbursement were processed quickly. Surgery, meds, rehab and even acupuncture was covered. And they emailed me to see how our dog was doing. They also have a foundation that provides grants to rescue organizations.
Insurer: Healthy Paws
By: Cathy
I had no problems.
I had no problems. She was very accommodating.
Insurer: Trupanion
By:
Always super happy with the service provided!
Always super happy with the service provided!
Insurer: Trupanion Canada
By:
Because I have always been happy with your service for years now.
Because I have always been happy with your service for years now. I could not get the form up on my computer for pre-approval for Shatzi's cysts. Sandy
Insurer: Trupanion Canada
By:
Because the representative was friendly informed and quick in assisting me.
Because the representative was friendly, informed and quick in assisting me.
Insurer: Trupanion Canada
By:
Would recommend
Easy to find a plan that works for you and the staff especially Montana we’re super helpful
Insurer: Trupanion Canada
By:
Easy to talk to
Easy to talk to
Insurer: Trupanion Canada
By:
The professional and friendly manner of Devon
The professional and friendly manner of Devon
Insurer: Trupanion Canada
By:
A good experience
The service person I talked with about the pet insurance for our new puppy was extremely helpful and informative. She answered all my questions and was professional and courteous.
Insurer: Trupanion Canada
By: