Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,709

Customer Service 77,026

Price Satisfaction 23,503

Other 15,643

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22371 - 22380 of 77026 results

Verified April 29, 2022

Quick, efficient, as promised

I am dealing with a VERY sick poodle puppy. We've had three visits to the emergency hospital in the past ten days. The prognosis is guarded. Trupanion has come through on all three claims, as promised, handling each one in 48 hours or less. No arguments, no hassle. Retired, on a fixed income, so this is important.

Insurer: Trupanion

By: Jeffrey

Useful

Verified April 29, 2022

Caring

I purchased this Ins several years ago and not once regretted it! They have always come through me my boyz without hesitation. I have 2 young labradoodles which is why I got the coverage and it has paid for itself overtime! The staff is caring, professional and efficient!

Insurer: Healthy Paws

By: Julie

Useful

April 29, 2022

Fast efficient service

My dog Bobby swallowed a small ball. He stopped eating and was vomiting. Took him to 2 vets and they extracted ball endoscopically. When it was all done the total was close to $5000. I put in a claim online and in a few days they paid most of the bill. I am very happy with their fast efficient service!

Insurer: ASPCA

By: Angelo

Useful