Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


Verified December 24, 2022

It was easy to set up. Great insurance.

It was easy to set up. Great insurance.

Insurer: Trupanion

By: Kellie

Useful
Verified December 24, 2022

What a relief!

It was so easy

Insurer: Trupanion

By: Marsha

Useful
Verified December 24, 2022

Outstanding Services

My bills both times was well taken care of and thank you all. Great team work!

Insurer: Trupanion

By: Gwen

Useful
Verified December 24, 2022

Connie

Extremely helpful and knowledgeable customer service representative.

Insurer: Trupanion Canada

By: Connie

Useful
Verified December 24, 2022

So far it has been problem free!

So far it has been problem free! Customer service has been fast and efficient with any questions.

Insurer: Trupanion Canada

By: Wendy

Useful
December 23, 2022

ASPCA pet insurance is awesome!

They get claims paid quickly, are polite and kind and the coverage is great for the money. ASPCA cares about our pets!

Insurer: ASPCA

By: Becky

Useful
Verified December 23, 2022

Best Pet Insurance Available!!

Easy of signing up. Best coverage available. Super knowledgeable and friendly staff.

Insurer: Trupanion Canada

By: Terry

Useful
Verified December 23, 2022

Great rates

Great rate and friendly reception. Easy to understand.

Insurer: Furkin

By: Harris

Useful
Verified December 23, 2022

Customer service at Trupanion is consistently excellent.

Customer service at Trupanion is consistently excellent. Thank you. xoxo

Insurer: Trupanion

By: Emily

Useful
Verified December 23, 2022

Doug was efficient and pleasant.

Doug was efficient and pleasant.

Insurer: Trupanion

By: Diane

Useful

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