Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Good service
Good service.
Insurer: Furkin
By: Veronica
Easy Peasy :)
Always easy to deal with - rarely do I have to even be involved. Easy and painless.
Insurer: Trupanion Canada
By: Patty
Great Service!
Answered all my questions promptly and thoroughly.
Insurer: Trupanion Canada
By: Chris
Now thatâs fast!
I love the fact that my claim has been processed before I leave the vetâs office. Thatâs fast, and thatâs service!
Insurer: Trupanion Canada
By: Jay
Terrific service and great coverage
It is so easy to submit a claim using the app and I like that a notification is sent when the claim is received and again when the claim is processed including full details on what was covered and not. The turnaround on claim processing and reimbursement is great! Very happy with my coverage and service.
Insurer: Trupanion Canada
By: Christy
Claim
ASPCA is absolutely customer friendly. They go out of their way to answer any questions I have. And it is so easy to submit a claim on line. I highly recommend ASPCA pet insurance. It will pay for itself each year.
Insurer: ASPCA
By: Keith
Excellent customer service excellent coverage with no maximums
Excellent customer service, excellent coverage with no maximums,
Insurer: Trupanion Canada
By: Kaitlyn
Super nice and professional.
Super nice and professional. I loved that she added in the end to give Stanley some pets from her.
Insurer: Trupanion Canada
By: Shannon
The representative was very polite and helpful My enrolment was great
The representative was very polite and helpful My enrolment was great
Insurer: Trupanion Canada
By: Nancy
UnaMae and I have been treated very well by Trupanion!
UnaMae and I have been treated very well by Trupanion!!! We want all our friends to feel as confident as we do!
Insurer: Trupanion Canada
By: Norma-Jean