Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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So thankful for Healthy Paws Pet insurance
I can't say enough good things about Healthy Paws Pet insurance. It provides me comfort knowing I can provide the best care for my dog. He recently has been dealing with some health issues that have been extremely costly; pancreatitis and a torn ACL. Healthy paws has been great. They process the claims fast, without question except for an occasional medical record to substantiate the claim and communicate great. Just between my dog's 2 torn ACLs I have likely gotten most of his premiums paid for and he is 10 and still has ongoing health issues.
Insurer: Healthy Paws
By: Lauren
Positive Sign Up Experience
Agent was very friendly and helpful. Pleasantly answered all my questions!
Insurer: Trupanion Canada
By: Toni
Easy enrollment
Ease of enrollment and the price
Insurer: Trupanion Canada
By: Robert
Vet claim
They have been very helpful with all of our claims and very friendly
Insurer: Trupanion Canada
By: Kathryn
HelpfulInformedpatientoverallgreat experience.
Helpful,Informed,patient,overallgreat experience.Thankyou
Insurer: Trupanion
By: Danuta
A company that has your back
It is quick and easy. When Iâm at the vet the last thing I want to be worrying about is filling out the claim. I love that with Trupanion the vets office can do it for me and I get an answer very quickly. I also love that it is directly paid to the vet so no extra hassle.
Insurer: Trupanion
By: Frances
Sarah was very helpful and sent us the forms we needed immediately.
Sarah was very helpful and sent us the forms we needed immediately. We are still working through your process and getting the forms and invoice in the mail.
Insurer: Trupanion
By: Ronald
Best pet Insurance around
The are great. When my dog Bumper was diagnosed with cancer they were there for me. Processed his payments very quickly and the claims process has been really easy. I would highly recommend them.
Insurer: Healthy Paws
By: Stephen
Signing up
I was frustrated when my address kicked me out of the enrolment. When I called the woman who answered the phone and helped me was SUPER nice and explained and did the paperwork for me.
Insurer: Trupanion Canada
By: Kelly
Simple sign up
Made everything simple and easy with good communication
Insurer: Trupanion Canada
By: Brennen