Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
Other Categories
Best company I've ever dealt with.
Purchasing a Pets Best policy was the best decision I've ever made. Thanks to them I have been able to provide 15 months, and counting, of specialized cancer care for the love of my life. My family members have since joined Pets Best too based on my experience, and I recommend them to anybody looking for a company that stands by it's claims and maintains knowledgeable, responsive phone staff. That they also have a veterinarian available by phone is a wonderful perk of my policy that I didn't expect but appreciate enormously. 5 stars without question.
Insurer: Pets Best
By: Lizette
Best Insurance
Goldie Mittens is an orange polydactyl female over 14 years old who has been super healthy most of her life but I’m so pleased that I have Trupanion pet insurance as she is experiencing some very difficult challenging health issues ! Because I have Trupanion I was able to give her the best health care possible ! I recommend Trupanion to all my friends as it’s the best !
Insurer: Trupanion
By: Sharon
Good service
Insurance explained and all questions answered
Insurer: Trupanion Canada
By: Judy
Merci
Le service téléphonique etsit super et mes questions bien répondu.. maintenant jâespère ne pas avoir besoin des services mais si nécessaire jâespère que ce sera facilement accessible :)
Insurer: Trupanion Canada
By: Shany
Allergy problems covered!!
Our dog Samba has many allergy problems. Trupanion covers anything that is allergy related. No problems whatsoever. Once you get above your deductible, you are 90% covered! Just as they promised. It is quickly deposited into our account. They are just great!
Insurer: Trupanion Canada
By: AGNIESZKA
would highly recommend !
The lady was very friendly and explained everything quite well,she also answered any quistions I had .
Insurer: Trupanion Canada
By: Sharon
Very Helpful & knowledgeable
Very Helpful & knowledgeable
Insurer: Trupanion Canada
By: Kim
#1 choice in pet insurance
Very nice to talk to very helpful
Insurer: Trupanion Canada
By: Betty
Worth it if you can afford.
Amazing experience with actual live people who genuinely care about your pet. Everything was done promptly and everyone was polite and attentive to my questions/ concerns. Unfortunately, the cost may be too much to handle for me to continue after the month. Hence, I canât give a full 10.
Insurer: Trupanion
By: Kelly