Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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You made the claim process easy.
You made the claim process easy.
Insurer: Spot
By: Debra Wirth
Sometimes it’s a bit hard understanding…
Sometimes it’s a bit hard understanding the rules but very kind people explain.. so I’m happy with embrace as my pet ins.
Insurer: Embrace
By: JustAnswer Customer
Aileen was AWESOME
Aileen was AWESOME! She has GREAT people skills. I enjoyed the phone conversation we had. GREAT EXPERIENCE!
Insurer: Fetch
By: Sylvia Calleros
Happy with Pumpkin!he app is very easy to use and rhe…
The app is very easy to use and the turn around time is very swift. I'm very impressed and would definitely recommend you to anyone with pets.
Insurer: Pumpkin
By: Karen
Promptly handeling my requests.
Promptly handeling my requests.
Insurer: MetLife
By: customer
Pets best had been my saving grace
Pets best had been my saving grace. If not for them I may have not been able to give my dog the care she needed. I highly recommend them. And as a Grooming Shop owner I always push for my clients to get their pets covered. And Pets Best is the only place I recommend. Thank you for taking care of both my dog, Sadie 🌈💔 and me. Couldn't have had her for as long as I did with out Pets Best Insurance.
Insurer: Pets Best
By: Christina Mecca
Filing a claim and getting reimbursed…
Filing a claim and getting reimbursed is very easy. Highly recommend!
Insurer: Spot
By: David R.
Excellent to work with
Spot made applying for a claim very easy, which was much appreciated during a very sad time. The payment came fast as well, although all I wanted was my cat back.
Insurer: Spot
By: Paul Fincannon
Great insurance coverage for my fur…
Great insurance coverage for my fur babies. Fast and quick claim resolution. I appreciate the ease of their website. Highly recommend.
Insurer: Embrace
By: VSanz