Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Great service
Great service , quick response to claims and questions . Dependable and affordable insurance
Insurer: MetLife
By: Gina Boraski
We are very pleased with the insurance…
We are very pleased with the insurance we have with you for our beagle. Thanks!
Insurer: MetLife
By: Lesley Reilly
Easy to submit a claim and quick…
Easy to submit a claim and a quick turnaround for reimbursement! Thank you!
Insurer: MetLife
By: Nicole
MetLife has been really beneficial for…
MetLife has been really beneficial for my two dogs. We have coverage that extends to their yearly check ups and it’s given me a peace of my mind for their needs. Submitting reimbursement is really easy as well and I find the coverage to operate similarly to most human medical insurances.
Insurer: MetLife
By: Stephanie
She was very professional and answered…
She was very professional and answered all my questions.
Insurer: MetLife
By: George
Trupanion has been easy to work with…
Trupanion has been easy to work with and have paid portions of several vet bills. I am please with their service.
Insurer: Trupanion
By: Kathi H
They let me know what other documents I…
They let me know what other documents I needed for my claim
Insurer: MetLife
By: Ruben Yanez
Everyone is so friendly and explains…
Everyone is so friendly and explains everything
Insurer: MetLife
By: Robert Simmons
Rep's always helpful & courteous. Thank you
Rep's always helpful
Insurer: Embrace
By: Richard Lane
They process and pay claims quickly and…
They process and pay claims quickly and have been very nice every time I have called.
Insurer: MetLife
By: customer