Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


July 12, 2026

The policy doesn't cover teeth…

The policy doesn't cover teeth cleaning. That's a major health procedure all dogs should have and afford.

Insurer: MetLife

By: customer

July 12, 2026

Fast claim processing

Met life has always proceed our claims very quickly and even got us our refund within a week of the claim being submitted. I am very impressed with how quickly it was taken care of.

Insurer: MetLife

By: customer

July 12, 2026

Fast review and refund time.

Fast review and refund time.

Insurer: Fetch

By: Louise

July 12, 2026

Disappointed after paying for 4 years

Disappointed after paying for 4 years, you only covered less than 10% of the bill.

Insurer: Trupanion

By: mary

July 12, 2026

At first I thought Met Life was a…

At first I thought Met Life was a little too expensive but I got back 80% of everything that I submitted. I sometimes had to submit twice because more info was needed. I did find that a little annoying but once I got the hang of the process it was pretty easy and quick reimbursement! I was happy about that because I was spending a lot of money on a foster dog!

Insurer: MetLife

By: marcia mattera

July 12, 2026

Ease of claim submission and speed of…

Ease of claim submission and speed of payment

Insurer: Trupanion

By: Ronald

July 12, 2026

The claim process was easy and quick.

The claim process was easy and quick.

Insurer: MetLife

By: customer

July 12, 2026

Trupanion answers the phone quickly

Trupanion answers the phone quickly. Their staff is caring and kind. They understand the pet is important part of the family. They keep you informed all the way. The determination of coverage takes less than 2 hours. Great payment coverage. And they pay directly to the vets office.

Insurer: Trupanion

By: Sonia I

July 12, 2026

Outstanding Customer Service

It is important to have the correct information and submit the proper paperwork to ensure the claim is processed smoothly. Although the process has taken a little longer than expected, the claim is being handled, and the overall service has been excellent. I truly appreciate the effort and professionalism shown throughout the process.

Insurer: Pumpkin

By: Misty

July 12, 2026

Pets Best—Top notch Pet insurance company!…

Pets Best is the finest pet insurance you could hope for! From start to finish it has been the easiest process. My dog had bilateral TPLO surgery and I am so thankful I had this policy in effect to cover this costly procedure. So if you are looking for a top notch, AFFORDABLE, easy to file policy —you can’t go wrong with this company!

Insurer: Pets Best

By: Debra Wagner

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