Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


February 20, 2026

Met life has made it easy

Met life has made it easy. Turn in receipts with notes and they pay their portion. Vets these days have outrageous prices. We got a new puppy who made us get insurance before receiving the pup. Thank goodness. The expenses add up quickly. I need to add my 6 year old doggie!

Insurer: MetLife

By: Lori Marick

February 20, 2026

Fast hassle free claims service

Fast hassle free claims service

Insurer: Pets Best

By: Isabelle Richmond

February 20, 2026

Figo is a lifesaver

We have a high maintenance dog with a lot of vet bills and Figo has been a lifesaver for us.

Insurer: Figo

By: Ashlin

February 20, 2026

Good, but it can be better

You offer a good service at a fair price. However, many denials are sent "by default" instead of documentation being reviewed. And some items that should be approved, get denied for :miscellaneous: reasons. I have 2 claims under appeal review.

Insurer: MetLife

By: Juanaf

February 20, 2026

I had previously paid my annual…

I had previously paid my annual deductible and decided to increase my pets coverage you chose to cancel my policy and start a new policy and charged me the additional full deductible that I had to meet again. And then it takes you for over a week and a half the payout claims that you already have the records for and it's just medication refills

Insurer: MetLife

By: customer

February 20, 2026

The turn around time from submitting a…

The turn around time from submitting a claim and receiving payment plus the percentage of the payment is great. Any questions I may have is answered quickly.

Insurer: Pumpkin

By: Carol Garvin

February 20, 2026

Claims are fast and easy to do

Claims are fast and easy to do. The money is directly deposited in my bank account.

Insurer: MetLife

By: Sheila

February 20, 2026

MetLife has been fantastic

MetLife has been fantastic. I cannot recommend this pet insurance any higher than a five star. You do have to pay the bill up front and they will not submit payment to the vet clinic but other than that I have found them to be reasonably priced with exceptional service and prompt handling of my claims. I had two other pet insurances before MetLife but I will not change again.

Insurer: MetLife

By: STACY COON

February 20, 2026

The process was seamless

The process was seamless. I submitted receipts and payment was reimbursed a couple days later. Great service and coverage. Thank you I have referred a few friends to Healthy Paws

Insurer: Healthy Paws

By: Deana Robbins

February 20, 2026

Very easy to file a claim

Very easy to file a claim, and claim was processed quickly.

Insurer: MetLife

By: Robert A.

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