Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This place is a total scam
This place is a total scam, they made me jump through multiple hoops and never reimbursed me. I had injury insurance and my dog was literally hit by a car and they said that was not an injury. When I wanted to continue to petition their rejections they told me I would end up having to cover their hourly lawyer fees if I did. DO NOT USE THEM!
Insurer: MetLife
By: Paige Burns
Great service
Healthy paws are very reliable and fast. Takes from 2 to 3 days to do the whole process of filing claim to money on my account.
Insurer: Healthy Paws
By: Agnieszka Balchan
I was so grateful (and surprised) when…
I was so grateful (and surprised) when such a substantial part of my dog's dental work was covered by Met Life. I have repeatedly had really positive experiences with speedy claims action. (And this is after 5 cats and two dogs)
Insurer: MetLife
By: customer
First time user
My first time submitting a claim and it was really smooth and easy. Also received reimbursement surprisingly quick!
Insurer: MetLife
By: Tara Camacho
Easy and Quick
Really easy to submit. Explaination of benefits spot on. Quick response.
Insurer: Fetch
By: Bob V
User friendly experience
Metlife pet insurance has always been easy to work. My claims have always been handled quickly with email update as to the progress.
Insurer: MetLife
By: customer
It was great
It was great! The review and payment was so fast this time and I was so happy. This is one of the reasons I switched to Fetch. Thank you. Great service
Insurer: Fetch
By: Pamela
Quick and Easy
Process was very easy. I had to reach out to support for something and they were able to quickly walk me through it. Had payment sent to me within two business days.
Insurer: Trupanion
By: Josh
Awesome pet insurance
Trupanion has always been very prompt, courteous and helpful when I’ve talked to them. They settle claims very quickly too. Very satisfied with this pet insurance company.
Insurer: Trupanion
By: Rhonda
Do not recommend this carrier
Terrible front facing data for customers- very generic. Repeated denials for bogus claims which require tons of effort and time on the consumer and Practitioner. Requires time wasted sitting on hold to speak to someone to actually see resolution. Denials for "preexisting conditions" are mostly bogus.
Insurer: MetLife
By: Meredith Mull