Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


February 27, 2026

This place is a total scam

This place is a total scam, they made me jump through multiple hoops and never reimbursed me. I had injury insurance and my dog was literally hit by a car and they said that was not an injury. When I wanted to continue to petition their rejections they told me I would end up having to cover their hourly lawyer fees if I did. DO NOT USE THEM!

Insurer: MetLife

By: Paige Burns

February 27, 2026

Great service

Healthy paws are very reliable and fast. Takes from 2 to 3 days to do the whole process of filing claim to money on my account.

Insurer: Healthy Paws

By: Agnieszka Balchan

February 27, 2026

I was so grateful (and surprised) when…

I was so grateful (and surprised) when such a substantial part of my dog's dental work was covered by Met Life. I have repeatedly had really positive experiences with speedy claims action. (And this is after 5 cats and two dogs)

Insurer: MetLife

By: customer

February 27, 2026

First time user

My first time submitting a claim and it was really smooth and easy. Also received reimbursement surprisingly quick!

Insurer: MetLife

By: Tara Camacho

February 27, 2026

Easy and Quick

Really easy to submit. Explaination of benefits spot on. Quick response.

Insurer: Fetch

By: Bob V

February 27, 2026

User friendly experience

Metlife pet insurance has always been easy to work. My claims have always been handled quickly with email update as to the progress.

Insurer: MetLife

By: customer

February 27, 2026

It was great

It was great! The review and payment was so fast this time and I was so happy. This is one of the reasons I switched to Fetch. Thank you. Great service

Insurer: Fetch

By: Pamela

February 27, 2026

Quick and Easy

Process was very easy. I had to reach out to support for something and they were able to quickly walk me through it. Had payment sent to me within two business days.

Insurer: Trupanion

By: Josh

February 27, 2026

Awesome pet insurance

Trupanion has always been very prompt, courteous and helpful when I’ve talked to them. They settle claims very quickly too. Very satisfied with this pet insurance company.

Insurer: Trupanion

By: Rhonda

February 27, 2026

Do not recommend this carrier

Terrible front facing data for customers- very generic. Repeated denials for bogus claims which require tons of effort and time on the consumer and Practitioner. Requires time wasted sitting on hold to speak to someone to actually see resolution. Denials for "preexisting conditions" are mostly bogus.

Insurer: MetLife

By: Meredith Mull

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