Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I can't be happy with or recommend a company which has refused to pay my claims
I can't be happy with or recommend a company which has refused to pay every claim I have submitted.
Insurer: Trupanion Canada
By: Alicia
I'm in the process of filing my first claim so the process will be on going as her treatment is just starting.
I'm in the process of filing my first claim so the process will be on going as her treatment is just starting. I'm confident there will be no issues and my claim will be paid.
Insurer: Trupanion Canada
By: Christina
I have been so happy with Trupanion from quote to claim.
I have been so happy with Trupanion; from quote to claim. I never expected to use the insurance so soon after getting my puppy. Unfortunately, she's had some minor issues which have been costly. Trupanion has been a lifesaver. Everyone I have spoken with has been extremely friendly, empathetic and knowledgeable. When I called and reached Kelcie, her first question was "how is your dog doing?" That question speaks volumes about Trupanion's customer service.
Insurer: Trupanion Canada
By: Melissa
Amber was very helpful
Amber was very helpful also noting how long it was taking to process my claim that I filed.
Insurer: Trupanion Canada
By: Debra
Best coverage out there with quick payouts.
Best coverage out there with quick payouts.
Insurer: Trupanion Canada
By: Jeanmarie
Very helpful in checking on my claims
Customer service was very helpful in checking on my claims and letting me know as far as , at this time , I have sent in all necessary papers.
Insurer: Trupanion Canada
By: Shelley
You guys are the best of the best.
You guys are the best of the best. If it had not been for Trupanion my dog Pomeranian, would not of been able to have her lung surgery, I would not of been able to afford it, Trupanion saved her life. My greatest gratitude and thanks to all of you. Warm Wishes, Sandra and Inky...
Insurer: Trupanion Canada
By: Sandra
I have been so happy with Trupanion; from quote to claim.
I have been so happy with Trupanion; from quote to claim. I never expected to use the insurance so soon after getting my puppy. Unfortunately, she's had some minor issues which have been costly. Trupanion has been a lifesaver. Everyone I have spoken with has been extremely friendly, empathetic and knowledgeable. When I called and reached Kelcie, her first question was "how is your dog doing?" That question speaks volumes about Trupanion's customer service.
Insurer: Trupanion
By: Melissa
It is great having people now insure their pets.
It takes longer to process claims, however it is great having people now insure their pets.
Insurer: Trupanion Canada
By: Sandra
Waiting for my claim
I'm still waiting to be reimbursed from a claim that was received on April 9 th by you .A bit long
Insurer: Trupanion Canada
By: Debbie