Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


April 27, 2018

Thank you Trupanion for helping me

I have spent considerable time at a vet specialty hospital the last 6 months, like almost everyday. Unfortunately Pippa did not survive. But, Trupanion was with us the whole time. And everyday at the vet's there was some one there without pet insurance. You are in my phone contacts and I share you every chance I get. No pet should be denied a chance at a comfortable life by a lack of money. Health issues and accidents happen. I have health insurance and my pets have health insurance, I just wish mine paid as well as Trupanion does.

Insurer: Trupanion Canada

By: Judith

Useful
April 27, 2018

Because of Trupanion insurance I have been able to give her excellent care.

My Hazel, a cavachon, has diabetics and pancreatitis and she has been in and out of the hospital and because of your insurance I have been able to give her excellent care. She is only three years old and is a happy sweet girl.

Insurer: Trupanion Canada

By: Mary

Useful
April 27, 2018

Claim was easy to submit and was handled quickly

Claim was easy to submit and was handled quickly

Insurer: Trupanion

By: Meghan

Useful
April 27, 2018

I recommend Trupanion to friends and family all the time.

I recommend Trupanion to friends and family all the time. They are so friendly on the phone, quick in paying our claims. Our Isabella has a heart condition and is doing great thanks to this insurance and great doctors!

Insurer: Trupanion Canada

By: Judy

Useful
April 27, 2018

My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim.

My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim. I am not happy that you do not cover the diet I need to treat her life long problem. I am not sure if I will continue coverage. Your reps have always been polite and helpful, it's just the fact I have to call to correct.

Insurer: Trupanion Canada

By: Lysa

Useful
April 27, 2018

My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim.

My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim. I am not happy that you do not cover the diet I need to treat her life long problem. I am not sure if I will continue coverage. Your reps have always been polite and helpful, it's just the fact I have to call to correct.

Insurer: Trupanion

By: Lysa

Useful
April 27, 2018

I hope that my issue will be resolved.

I hope that my issue will be resolved. My vet is supplying the info requested to be evaluated

Insurer: Trupanion

By: Mark

Useful
April 27, 2018

Trupanion is awesome.

Trupanion is awesome. My most recent claim is still being resolved but know it will be perfect in the end.

Insurer: Trupanion

By: Jill

Useful
April 27, 2018

It was very easy to submit forms online and it was very quick

It was very easy to submit forms online and it was very quick

Insurer: Trupanion

By: Robin

Useful
April 27, 2018

CJ was very patient and sent me the claim form via email.

CJ was very patient and sent me the claim form via email. However, the form still shows formatting in the fields whether it is being opened in Win10 or Adobe. I just typed over them, printed it anyway, and submitted it and my invoices via email.She did acknowledge my pets and ask that I show them some love.

Insurer: Trupanion

By: Patricia

Useful

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