Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims are processed quickly.
Claims are processed quickly. Coverage is fair.
Insurer: Trupanion
By: Lisa
This was emergency surgery on my Service dog- who is not only my heart but my independence as well.
This was emergency surgery on my Service dog- who is not only my heart, but my independence as well. I was literally falling apart. Brittany was so sensitive to what was happening and not just extremely helpful but tender as she told me how to process my claim once my girl was out of surgery. I couldn’t have asked for any better response to my call.
Insurer: Trupanion
By: Lynn
Premiums increase year by year while claims are ruled ineligible.
Premiums increase year by year, while claims are ruled ineligible. In retrospect, I would have been much better off to have cancelled Trupanion Pet Insurance years ago, and put the monthly premium in a savings account dedicated to pet care.
Insurer: Trupanion
By: Paul
Trupanion has been wonderful handling all my needs.
Trupanion has been wonderful handling all my needs. Unfortunately my sweet Jack passed away. While dealing with my claim during his recent illness every one I have spoken to at Trupanion has been nothing but helpful and compassionate. Thank you.
Insurer: Trupanion
By: Molly
I wish Trupanion s coverage would encompass a little more.
I wish Trupanion s coverage would encompass a little more. B4 dental work is done the vet wants blood work done @$200. The procedure is 250 to 300 . extractions are $75 EACH. You say youll cover but what%? On extractions. I started paying 36 a few years ago and i was told expenses are going up thats why it was raised to $52 now? So she tells me not Mckinna, another ph call, that Trupanion gets many requests for coverage. I said whats that have to do with me? Am i to help pay for their coverage when i havent even put in one claim yet. This is my first. So its only for major surgeries then? Whi c h might hopefully never happen. So at $600 per year if my dog lives to 12 yrs old i ve paid you guys $ 7200 for peace of mind having never used the coverage. At least help me on some of the more minor issues in the interim. This is my only gripe otherwise reps are always pleasant and helpful.
Insurer: Trupanion
By: guido
Claims are processed quickly
Claims are processed quickly and from the times I have had to call for assistance the representatives have been friendly and professional.
Insurer: Trupanion Canada
By: Diana
I think you guys do a great job.
I think you guys do a great job. Your staff is great. Love the online direct claims process at the vet, the claim is processed quickly and I pay right there at the vet for the deductible. I do have along term outstanding claim but even with new claims you guys do a great job. I always recommend Trupanion any chance I have. I tell folks who inquire if I am at the vets office what a great product and team you have.
Insurer: Trupanion Canada
By: Laurel
Tracy was good but trupanion still hasn't paid the claim 4 days after surgery.
Tracy was good, but trupanion still hasn't paid the claim 4 days after surgery.
Insurer: Trupanion Canada
By: Kris
Trupanion has been a true life saver
Trupanion has been a true life saver for my dog Bentley who has a rare blood cancer. I do alternative medicine because he is a collie and chemo therapy is not a good option for him because he is MDRI. Thank you Trupanion for being able to afford to treat Bentley.
Insurer: Trupanion
By: Mallorie