Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


May 17, 2018

Good to know Pet's Best has always got our back, when our four legged babies get sick.

We have had Pet's Best Insurance since our dog's were tiny puppies. Fortunately our guys have been in good health most of their lives, so far. However, when they have had any thing serious, Pet's Best has been there to help us with timely reimbursement for treatment received. Thank you.

Insurer: Pets Best

By: Carol

Useful
May 17, 2018

Pay high premiums and still be out of pocket

Plan to pay out of pocket for anything they call preexisting. And that's anything Embrace can get away with. Then plan to be denied and short changed on claims. Read your policy closely. They seem to love surprising policyholders with bad news. Your vet will have to send records two and three times to get anything processed. And if you have multiple pets, good luck sorting that out. Two dogs can be seen on the same day with claims submitted at the same time but Embrace won't have a clue or will claim not to have a clue as to why you were at the vet, what the diagnosis or treatment was. Everything will be "wellness" and denied.

Insurer: Embrace

By: KKW

Useful
May 17, 2018

Avoid this Company

Really poor claims processing. Mistakes that have to be pointed out and they are always in favor of insurer. Two dogs seen on same day but claim that they cannot tell why one is processed properly and the other isn't. Both sent in the same day, both acknowledged the same day. Total crap shoot as to what's covered, excluded, what explanation you get. Any mistake on their part blamed on you or your vet. Just horrid.

Insurer: Embrace

By: Katherine

Useful
May 17, 2018

So glad I bought this insurance

I purchased Embrace Insurance about 2 years ago when we just had one dog. When we adopted our second puppy (a little over a year ago), we added him to the policy. Our younger dog started limping badly and was diagnosed with a torn ACL. He had TPLO surgery to correct it. The claims procedure was straight-forward and easy. When I had a question and called, the REAL person I spoke with was polite and professional. Best of all, the policy paid extremely quickly. Couldn't ask for more!

Insurer: Embrace

By: Nancy

Useful
May 17, 2018

The best

What a wonderful pet insurance company. The reimbursements are always very prompt. I would never own a pet again without Embrace.

Insurer: Embrace

By: Janice

Useful
May 17, 2018

Great company for pet insurance

Great at reimbursing vet Bill's. Takes about 30 days, but they have been great about it.

Insurer: Nationwide

By: Joyce

Useful
May 17, 2018

I'm so grateful

I'm so grateful not only for your help with my recent claim, but for how easy you made it to submit and the speed at which you processed it. I've already recommended Trupanion to several friends with new pets. Thank you again!

Insurer: Trupanion

By: Andrew

Useful
May 17, 2018

Trupanion has been WONDERFUL!

Trupanion has been WONDERFUL! I recommend to all my friends getting dogs. The claims process is so easy and straightforward, they are processed quickly and efficiently, and I have peace of mind.

Insurer: Trupanion

By: Molly

Useful
May 17, 2018

Latonya was very helpful

Latonya was very helpful answering all my questions regarding coverage for my dog's injury and proposed plan for helping him. I feel much better now!

Insurer: Trupanion

By: Rebecca

Useful
May 17, 2018

I recommend Trupanion over all other pet insurance providers.

I recommend Trupanion over all other pet insurance providers. I am especially pleased now that the Quick Claim option is available, so my vet's office is paid directly. That is so much more convenient for me.

Insurer: Trupanion

By: Diana

Useful

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