Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


June 29, 2018

Nationwide paid my WHOLE claim 100%

I was very happy that Nationwide paid my whole claim and I got my money back very quickly!

Insurer: Nationwide

By: Susan

Useful
June 29, 2018

Best pet insurance out there!

We have been clients of VPI/Nationwide since 2004 when we adopted our first dog. When Kadi passed away in 2015, we adopted a new pup Sawyer and immediately got him a Nationwide policy. A year later, we adopted him a brother Oliver. Between the 3 dogs, we have seen Nationwide coverage from puppyhood through end of life management. Nationwide has promptly covered everything from wellness (vaccinations, checkups), to giardia, neutering, teeth cleaning...all the way thru cancer treatments. It doesnt matter if we see our regular vet or a specialist - its covered. The vast range of of items covered is absolutely amazing - and now we have the top policy and it is reimbursed at 90%! We could not be happier. Having these policies has given us the peace of mind to know we can afford any vet bill or service, specialist or emergency visit. We can provide our pups with the best care out there, to help them thrive and live the best life they can. We have even recommended Nationwide to family and friends (and they have signed up too!). Nationwide is on our side - and on the side of our pups most importantly!

Insurer: Nationwide

By: Beth

Useful
June 29, 2018

Great Pet Insurance

We purchased pet insurance after our puppy ate a towel and required surgery. We’ve used the insurance quite a bit over the early years and just recently to remove her infected anal glands. Every time we submit a claim it gets handled quickly and we’ve never had one issue with being compensated with the correct amount. Great insurance and I highly recommend.

Insurer: ASPCA

By: Bella

Useful
June 29, 2018

Quick and easy process.

Generally claims/reimbursement is quick. However,this last claim the primary diagnosis was assigned incorrectly so reimbursement was incorrect. Called and person I talked with was very knowledgeable and explained how the ‘review’ process works and how to resubmit the information. Very happy with service.

Insurer: Nationwide

By: Joan

Useful
June 29, 2018

There are much better companies for pet insurance

My dog is 11 years old and VPI was one of the only few pet insurances back when he was a puppy. They are reasonable, but newer companies that have emerged in the last 5-6 years have better coverage, quicker review of claims and quicker refund times. My younger dog has Embrace insurance and she has much better coverage. When I moved from California to Tennessee, Embrace immediately changed the policy price to reflect the location. That price was almost half of what coverage cost in Ca. I am still waiting to hear from Nationwide to see if they will adjust the policy price since the move. Whenever I ask anything about the coverage, I am told I have to wait for annual enrollment for any changes. I would have changed policies years ago but with preexisting conditions, it is hard to get quality coverage. Nationwide just keeps increasing my coverage rate annually.

Insurer: Nationwide

By: Jayme

Useful
June 29, 2018

This is our 4th Sheep dog and the first one we have had pet insurance on and it is well worth the cost.

Great insurance, great coverage, excellent service.

Insurer: Nationwide

By: RANDY

Useful
June 29, 2018

Great protection for our hound

ASPCA is so easy to use and never haggles over money. There are no catches with reimbursement % based upon geography or other factors; they are true to what is advertised. Claims are easy to submit online or via the app with simple pictures of vet receipts. Review is quick and reimbursement is usually sent to my bank account within one day of claim processing. I can't recommend ASPCA Pet Insurance enough.

Insurer: ASPCA

By: Jason

Useful
June 29, 2018

Siamese Bluepoint is "in the pink" thanks to his Vet and Nationwide Pet Insurance.

Marco, our normally healthy cat, moaned when he tried to jump onto a table. He moaned when I combed him and he moaned when he used the litter box. The Vet saw him that day and did extensive testing: exam, x-rays, lab work, etc. X-rays showed two mineralized (fused) discs in his spine. He was given an injection & sent home with 3 pills to be used for 3 nights. He was also given Dasuquin to be sprinkled on his dry food. Marco rested for a few days. I fed him with a dropper. My husband and I noticed he was walking with his tail dragging. Our other cat groomed him. After a few days, he was able to eat and use the litter box. He started to run again. He can jump and run and play and do everything he used to do. His tail is up. Having Nationwide Insurance enabled us to allow the Vet to discover the reason for Marco's pain.

Insurer: Nationwide

By: Lynn

Useful
June 29, 2018

ASPCA Pet Health Insurance offers clear, easy-to-use insurance for your pet.

ASPCA proved invaluable when our lab suffered a dewclaw injury playing fetch. The injury resulted in several vet appointments and eventual surgery to remove the injured dewclaw. ASPCA was quick to process the claims we submitted and reliably approved all expenses we expected to be covered by our policy (there were some preventative care treatments mixed in, which we knew fell outside our policy). No haggling, no rejections - just quick, efficient claim review and approval. ASPCA also called to see how our dog was doing following our initial claim submission and again after the surgery. Would definitely recommend ASPCA to other pet owners looking for reliable, easy-to-understand pet insurance for their furry companion(s).

Insurer: ASPCA

By: Chris

Useful
June 29, 2018

Love our pet insurance! Makes the difference in being able to afford her recent emergency care!

Nationwide has been excellent to deal with on claims for our pooch. From basic wellness to a recent emergency situation they processed quickly. When I called to discuss claims the first thing they asked was how is she doing now? Hoping she was better, customer service made me feel like she was not just a claim number for them. I absolutely recommend and will use them for any new pet in our future. It’s a comfort to know that we can care for our girl the way she deserves as part of our family!

Insurer: Nationwide

By: Andrea

Useful

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