Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 16, 2018

So happy I found this insurance!

Unfortunately, Eddy was suffering with repeated UTIs and ear infections. After the initial deductible, the majority of the expenses were covered. I am very happy with this insurance.

Insurer: ASPCA

By: Lorraine

Useful
August 16, 2018

Doesn’t Cover Much

My premium has almost tripled in just 4 years. They levy pre-existing conditions, so most of my vet visits are not covered. They have many exclusions and limitations, and although they paid half of a major orthopedic surgery my dog had, I was still responsible for $3,000. And if you are thinking of getting it for an upcoming surgery, they’ll either slap a pre-existing condition and not cover it or not cover it because you only had your insurance for 6 months or less. I do not think I will renew my policy.

Insurer: Nationwide

By: Lynne

Useful
August 16, 2018

Doesn’t Cover Much

My premium has almost tripled in just 4 years. They levy pre-existing conditions, so most of my vet visits are not covered. They have many exclusions and limitations, and although they paid half of a major orthopedic surgery my dog had, I was still responsible for $3,000. And if you are thinking of getting it for an upcoming surgery, they’ll either slap a pre-existing condition and not cover it or not cover it because you only had your insurance for 6 months or less. I do not think I will renew my policy.

Insurer: Nationwide

By: Lynne

Useful
August 16, 2018

Has been a lifesaver

The Embrace claim staff has been very helpful in educating me. I added the Wellness Plan and that has covered her vaccinations and her basic puppy obedience class!

Insurer: Embrace

By: Cathy

Useful
August 16, 2018

The best customer service and concern for your pet

I can't say enough, after greeting you their 1st concern is your pet. They know them by name not an account number, The easiness to submit claims and they expedite re-imbursement very quickly. Wish I had heard of this company when I had my other pets. I now have my Holly and Bailey insured.

Insurer: ASPCA

By: Connie

Useful
August 16, 2018

Feels like family!

Always great communication with the team and the coverage has worked out on every visit. Thank YOU!

Insurer: Embrace

By: Tamra

Useful
August 16, 2018

Great service

This was such an easy process. I submitted my claims and they were all processed very quickly. Whenever I had a question the people I spoke to over the phone were very kind and very helpful.

Insurer: ASPCA

By: Michelle

Useful
August 16, 2018

No denial of any claim is great!

After several years with Nationwide Pet Insurance, this was my first major claim, and I was worried it might be denied, as is typical for human health insurance. Nope! Claim was paid per policy benefits. I'll be recommending you even more highly now.

Insurer: Nationwide

By: Cynthia

Useful
Verified August 16, 2018

I highly recommend trupanion

As a holistic veterinarian I highly recommend trupanion and practically beg my clients to get their new babies insured. Trupanion covers whatever a veterinarian deems is needed. They cover congenital problems and all holistic modalities. They will even pay your vet so you don't have to have the money out of pocket in an emergency situation. This is by far the best plan available.

Insurer: Trupanion

By: Dr.

Useful
August 16, 2018

Efficient claims process

We chose Embrace because they offered coverage overseas where we were stationed at the time. My previous experience with pet health insurance was with Healthy Paws, and I was happy with their cost structure. Embrace has similar a cost structure (i.e., deductible, and % of the billed amount reimbursed), but I could pay the entire year's insurance premium in one lump sum for a discount, which I couldn't do with Healthy Paws. Saving some money = good. The claims process is exceptionally quick, and the vets I've gone to here in Tampa all work with Embrace, so they handle 90% of the claims paperwork/transmittal/filing for me. Less paperwork = great. I also bought into the Wellness Plan, which I've used up in less than half a year, so that was money well saved; and I bought into the prescriptions plan, which is also helping to offset my actual out-of-pocket costs. I was always going to get pet health insurance for our new puppy, having had a good experience previously; I'm glad I signed on with Embrace.

Insurer: Embrace

By: Jerry

Useful

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