Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 20, 2018

Awesome Insurance Company for pets!!!!!

We have been with this insurance company when it was VIP Pet and find that Nationwide is truly "on your side". Nationwide is the best pet insurance plan a pet owner can have. The representatives are very knowledgeable, friendly and caring. The coverage is outstanding from well care to illness or injury!! We highly recommend it to everyone that we meet who does not have insurance or asks us what company they think is best.

Insurer: Nationwide

By: Ann

Useful
August 20, 2018

Satisfied

I have had no issues with my pet insurance. Nationwide is very dependable a reliable.

Insurer: Nationwide

By: Barbara

Useful
August 20, 2018

preexisting policy

we were told a preexisting diagnosis from when she was 1 year old was the reason for a denial. for a cough I believe.. then i was told it was only a year and if i wanted the claim approved i had to appeal. huh? shouldn't you remove it when expires? that would be customer service.

Insurer: Nationwide

By: Judy

Useful
August 20, 2018

Excellent

Excellent Pet Insurance Plan. Very responsive and helpful staff. Ease of claim submission and reimbursement. To date, my experience has been extremely positive and I highly recommend this company.

Insurer: Healthy Paws

By: Christine

Useful
Verified August 20, 2018

Trupanion is not a good insurance for older dogs

Trupanion lacks transparency. I insure 2 dogs. One is 15 years old. The cost to insure the older dog is about $200/month; only to find out Trupanion does not really cover older dogs. Read your contract - if you have an older dog this company is not worth it.

Insurer: Trupanion Canada

By: Sandra

Useful
August 20, 2018

Pet Insurance is just like the health system in the U.S. NO COVERAGE!!

My dog has had issues documenting in her medical charts since she was adopted at 11months. I adopted her from an abusive family and spent years getting her rehabilitated. At age 3 she had 2 knee surgeries which I spent over $6k. This year at age 10, she has been having issues with her hips, skin, and nasty case of necrotizing pancreatitis. Well, I've already spent over $3k this year...I am now working 3 jobs and would love to be able to pay for her well being because she is, well like a daughter to me. When I saw Trupanion, I thought " wow! This would help me and her so much and I can actually help her heal instead of the one thing I fear the most, putting her down". So when I called I was going to ask questions and hopefully get her started. Well come to find out Trupanion is like all the other insurances, even like health insurance for us humans. IF IT'S PREEXISTING...you are S.O.L. Insurance companies don't make money off of the real issues. So here I am, without help, drowning in debt, working three jobs just to take care of her and me. Trupanion can't help and they said neither can the other insurance companies. So yeah, if you're rich and get signed up right away, then you're great. You'll be paying each month for a service that works for you. But for people like me, NOPE there isn't any help. What would be great is if companies like these could actually get out of the business greed model and do something different than any other insurance before...help the ones who are considered PREEXISTING. Think about how many people you can actually help. So do I recommend Trupanion? NO. I probably won't recommend any other insurances either because they don't care about you, they just want your monthly payment and if your pet has been suffering, well you don't get the care you need. You need to be healthy from the start. THERE IS SOMETHING SERIOUSLY WRONG WITH HOW MEDICAL CARE IS DONE.

Insurer: Trupanion Canada

By: Grace

Useful
August 20, 2018

Truly Great Pet Insurance!

Nationwide Pet Insurance is the best insurance I ever had. Period. It's reliable, fast and delivers what it promises. Filing claims online is super-easy. The customer support is friendly and caring. I wish there could the same insurance for humans as well...

Insurer: Nationwide

By: Elena

Useful
August 20, 2018

I love the new online pay system. And when I did have to call to ask questions, the girl was very nice and helpful on the phone

Nationwide has been a great help. I recommend this pet insurance to all my friends. Nationwide is the reason I am able to keep my dog healthy and enjoying life. Thank you!

Insurer: Nationwide

By: Ashley

Useful
August 20, 2018

Outstanding service

I couldn't have been more pleased with the manner in which our recent claims were handled. The process was fast and efficient, and the communication was excellent. Thank you.

Insurer: Nationwide

By: Susan

Useful
August 20, 2018

Easy to use.

I love how easy it is to use. Just submit claim on app. I wish there was more coverage on the plan that I have... but still happy with service I receive.

Insurer: Nationwide

By: Marc

Useful

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