Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion saved our lives!
My Irish Wolfhound was diagnosed with severe degenerative bone disease. He has bilateral elbow dysplasia, and subsequent osteoarthritis. Additionally, he is unable to take traditional medications and treatments for these diseases due to complications and severe life of threatening adverse reactions. He had his first symptoms 3 weeks after I signed him up for Trupanion, and there was no hesitation for coverage! Then by 6mos of age he had his first surgery and complications. And at 19mos he had his second surgery. He’s had multiple surgeries, multiple therapies (acupuncture, laser treatments), he’s had stem cell therapies, and recently had been fitted for orthotics. Trupanion is the reason he is still alive today! If not for them, his $80,000+ medical bills would NOT under any circumstances been possible to manage. I would have been forced to put him down, before his 2nd birthday. But, thanks to Trupanion and their remarkable coverage and assistance, my big guy celebrated his second birthday on Canada Day, has started walking a bit more, is in less pain, and now has an adequate quality of life. He is still improving by the week, and Trupanion makes that possible. I have thoroughly looked at other insurance plans in the past, have spoken to other pet owners about their insurance coverages, and weighed costs vs coverage. There is NO other insurance company that comes close to their coverages for their prices, no other that cares as much, no other that genuinely helps it’s customers, no other that actually makes a difference like Trupanion does. Don’t waste your time and money with any other company!! And do NOT leave your most important four legged members without coverage any less than what Trupanion can offer you, it’s not worth the risk, nor is it worth the potential to have to make a decision because of finances. Let Trupanion take that burden off you, I promise you, if you’re ever in the situation I was in, you’ll be so grateful you had Trupanion in your corner.
Insurer: Trupanion Canada
By: K.
Straightforward, fast processing, no arguments or hassles, empathetic
Healthy Paws services have been so outstanding that I am taking the time to write this review. Having a beloved pet that goes through a traumatic illness, is saved by surgery, and then six months later has the same thing and has to be put down is really difficult, but Healthy Paws at least made the pain of filing claims as easy as possible. The coverage is straightforward with no hidden gotchas, no arguments, and no stalling. Both the first claim in January and the second for the same issue in July were processed promptly. They worked directly with the clinic to get the medical records they needed with little to no bothering me and I had reimbursement checks within two weeks. I was surprised and touched to receive a condolence card in the mail with six personalized messages from staff members. This is a great company and I highly recommend.
Insurer: Healthy Paws
By: Elisabeth
Savings for Elmo!
Elmo has always had periodontal issues, I have been so lucky to have nationwide pet insurance. I don't worry about taking him in for dental cleaning. His last visit required 2 extractions and those were covered as well. He receives care from a reputable vet here in town and I know that he's getting the best care because I have the best pet insurance.
Insurer: Nationwide
By: Kimberly
claim review very slow
I am pleased with our coverage of Nicholas. However, no claims for Sophie have been processed. I received request for one year records for Sophie, which I provided. This last week, we got a letter stating that an additional 30 days was needed, which was very disappointing.
Insurer: Nationwide
By: vickie
Trupanion keeps clients informed
Trupanion keeps clients informed of its processing each time your pet needs medical care. They help with expenses and notify you promptly when reimbursement is tabulated.
Insurer: Trupanion
By: Nelda
Excellent service
We always have excellent customer service and Trupanion always holds true to their word with helping with vet bills.
Insurer: Trupanion
By: Caitlyn
Simple claim form
Simple claim form & rapid response.
Insurer: Trupanion
By: Thomas
Trupanion has been very efficient
Trupanion has been very efficient & has processed claims timely.
Insurer: Trupanion
By: Helen