Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very prompt claim reimbursements.
I have had this insurance for 7 years and I just had to use it for the 1st time. Of course, the vet wanted money up from for a CCL surgery. The claims can be sent online. You can get reimbursement directly to your banking account. I was reimbursed before I have to pay my CC. Outstanding service.
Insurer: Embrace
By: Nancy
Outstanding beyond my expectations
My 1yr old chocolate lab decided to swallow a rock the size of a golf ball while. After him throwing up and whining I knew it was serious. The surgery cost be $2500. I submitted the claim and with in 9 days Hartville had already direct deposited the money back into my account. Prior to Hartville, I had AKC pet insurance, paying $45 a month, $3000 annual limit, $1500 per incident and $500 deductible and only 80% is paid back. I found Hartville and now, I pay $67 a month for $10,000 annual limit no per incident level, $250 deductible and I get 90% back. I truly am grateful I switched. To make things even sweeter, a Representative from Hartville called me the day the money was deposited to check up on Cooper, make sure he was healing and feeling better and to ask if there was any more they could do. I admittedly told Bob I was worried they were going to try and drop me after that claim, he assured me that Hartville would never drop us and we could continue to put claims in as long as they were covered. That’s real customer service and peace of mind! Highly recommended!!
Insurer: Hartville
By: Ryan
Fantastic coverage and customer service
My dogs have been covered by Healthy Paws since they were seven week old. I opted for the maximum deductible with the greatest percentage coverage as my primary concern was disaster insurance. My previous dog required an operation that forced us to take into account our financial state and I never again wanted to be in that situation. Healthy Paws has covered several incidents on my two dogs and - considering the circumstance - I couldn't be happier. The latest incident was fully resolved within 10 days! I tell everyone I meet who has a dog about Healthy Paws!
Insurer: Healthy Paws
By: Carl
Great Response Time!
Our claim was very easy to file. Pet's Best claim site is very user friendly. A great overall experience!!
Insurer: Pets Best
By: Kerri
Great Claims Dept
I was very impressed with the claims Dept and the expeditious claims process. Everything went very quickly and smoothly.
Insurer: Trupanion
By: Mary
Very communicative, adn easy to use
There is nothing scarier than when your pet is sick and you are desperately trying to figure out what is wrong with them, except maybe the bill after it is all done. Having this insurance has made me feel much more at ease with the whole process because i know putting in my claim, tracking it, and following up with questions when i have them is so easy. Have a concern, call. Want to know the status of the claim, log in and check it out. Even when the claims are backed up, and go beyond the amount of time expected, you are given information on whats happening, and when to expect your claim to be complete.
Insurer: ASPCA
By: Nadine
easy to manage
Trupainon is an easy to use pet insurance system that allows me to manage claims online quickly and accurately. They take the information and process it, and then write back with a reply and a detailed explanation of benefits detailing what part(s) of the claim were allowable. If something was denied, they state why. They keep a running tab of deductibles so I know where I stand in regard to meeting a deductible.
Insurer: Trupanion
By: AJ
Possible brain tumor required an MRI at K-State Veterinary Hospital.
I have 3 Irish Setters. All three are insured with Pets Best. My 10 year old Tanner, started having seizures, and an MRI was required to rule out a brain tumor. K-State is an amazing facility, and diagnose was late on set idiopathic epilepsy. So relieved it was not a brain tumor -epilepsy can be controlled with meds! Bill was over $2000,00....without Pet's Best, not sure we could have afforded to give Tanner the best possible medical care, and go forward treating him with a proper diagnose. I would highly highly recommend Pet's Best for anyone who has pets, and wants to provide them with the best possible medical care.
Insurer: Pets Best
By: Connie
Can’t be any better!
I had a lot of claims to file and they made it so easy for me. One form and they dealt directly with the offices to resolve and pay on all of them. Direct deposited all the money within a few days. I couldn’t have asked for anything more. They were amazing considering the complicated health issues my cat went through.
Insurer: Trupanion
By: Dalia