Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 19, 2018

So far, So good

So far we've been pleased with Nationwide Pet Insurance. Sometimes it takes longer then the advertised 30 days for a claim to process, but not always. We only had one claim that took over 90 days, submitting the same paperwork multiple times, and a few phone calls to resolve. We felt that Nationwide was trying to find a reason to deny the claim, looking for a per-existing condition that would enable them not to pay. None existed and they finally paid the claim.

Insurer: Nationwide

By: Tracy

Useful
November 19, 2018

Easy no gimics

Except for my $100 deductible, my claims are paid relatively quick and without a hassle. I love that there is a vet on call to discuss issues. Claims could be process a bit quicker is my only criticism.

Insurer: Nationwide

By: Loretta

Useful
Verified November 19, 2018

The claim process was fast.

The claim process was fast.

Insurer: Trupanion

By: Annie

Useful
November 19, 2018

Great Insurance coverage, very compassionate service

We always have a wonderful experience with Trupanion overall. The insurance coverage is exceptional, and the team is always very compassionate and caring.

Insurer: Trupanion

By: Charles

Useful
November 19, 2018

Excellent response

PetPartners response when we filed a claim was extraordinary. The speed and amount in which they paid the claim was phenomenal. Highly recommend PetPartners for your dog or cat!

Insurer: PetPartners

By: Chris

Useful
November 19, 2018

Easy to use

Easy to use, good customer service, prompt returns on why things are accepted or not accepted. Would definitely recommend Trupanion folks.

Insurer: Trupanion

By: Scott

Useful
November 19, 2018

Good claims experience

Good claims experience- premiums are pricey- vet office does not help much

Insurer: Trupanion

By: Mary

Useful
November 19, 2018

Received reimbursement within a few days

I have 4 dogs and I usually wait a few months to submit claims. No matter ho many claims I submit I receive reimbursement within a few days.

Insurer: Pets Best

By: Frank

Useful
November 19, 2018

Quick, efficient service

Quick, efficient service and return on claims. Keep it up!

Insurer: Pets Best

By: Lynne

Useful
November 19, 2018

Submitting the claim was so easy

Submitting the claim was so easy, I had no issues or questions and it was my first time. The response was very quick, and they payout was within the timeline that was given to me, so there were no delays. When I received the invoice, everything was simple to understand and made perfect sense. I'm very happy with PetsBest, and my cat is feeling much better too!!

Insurer: Pets Best

By: Melissa

Useful

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