Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 27, 2018

Purr-Fect

Fast, easy submission, super quick acknowledgement and response. Very happy!

Insurer: Embrace

By: Cherie

Useful
Verified November 27, 2018

Compassionate, friendly, knowledgeable

Sent claims in and they were reviewed, email was sent back saying that the claims wer paid, very quick turnaround!!

Insurer: Trupanion

By: Jim

Useful
Verified November 27, 2018

Great experience dealing with them!

Great experience dealing with Trupanion. They covered about 350 of my 800+ invoice (I am aware they do not pay for exam fee and of course there was a one time deductible) and it was a great relief to know some part of my vet’s bill would be covered by insurance. They did not try to avoid paying claim by making up something which is my general view that insurance companies are always keen on doing. So, I am happy that I made the decision to get pet insurance, especially Trupanion.

Insurer: Trupanion

By: Hanna

Useful
November 27, 2018

Good customer service

Nationwide has been good for my fur baby. When she needed surgery they were there to help me out. Easy paperwork

Insurer: Nationwide

By: Leanne

Useful
Verified November 27, 2018

Exceptional service.

We have three dogs. All are insured. Customer support is easy to reach and filing claims is easy to do. Most claims are automatically filed for us by our vet, which we love! Obviously not everything is covered, but having them automatically file visits/treatments keeps up with anything that might add up to more than the deductible. When we have submitted claims, we have done so via text message. Super convenient and payouts are directly deposited into our account.

Insurer: Trupanion

By: Terri

Useful
November 27, 2018

Great customer service

Wish I had known about this years ago being refundable but better late than never! Prompt claim payment and super customer service to guide me through!! Love this company.

Insurer: Nationwide

By: Judy

Useful
November 27, 2018

Great customer service

Wish I had known about this years ago being refundable but better late than never! Prompt claim payment and super customer service to guide me through!! Love this company.

Insurer: Nationwide

By: Judy

Useful
Verified November 27, 2018

The Best idea.

Any time that I have dealt with Trupanion on any topic regarding my dog including making claims. Everyone has been most helpful, honest and willing to help me out. I did not know that an insurance was available for domestic animals. I did not have one for my first animal and now I wish I had. My second dog however as soon as we got her I put her on an insurance, and i am very happy I did. The monthly payments might sound a little high, but you have the knowledge that when your loved animal gets sick Trupanion is always there to help you out. When I got my dog she had bronchitis, and for the first few years she had to have special blood tests and xrays done, all of which is covered on your pet insurance. I make sure that whomever I am in contact with I make sure that they know about getting a pet insurance.

Insurer: Trupanion

By: Gay

Useful
Verified November 27, 2018

Excellent customer service

Excellent customer service and claims are paid fast!

Insurer: Trupanion

By: Kathleen

Useful
November 27, 2018

So Thankful

I am so very thankful for my pet insurance. I’ve had a really tough year with my little Bridgette Oatmeal and you guys have been with me every step of the way. There is such a feeling of relief that washes over you when you get that explanation of benefits email and you can see how your claim was handled. You guys have all been amazing to work with and have answered all of my questions along the way!

Insurer: Nationwide

By: Dana

Useful

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