Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 19, 2018

Thank you, you’ve been Amazing!

My dog ruptured a disc and had to have emergency surgery to avoid paralysis. Nationwide insurance covered the insured portion and it was deposited into my account within a couple weeks. I am so grateful and so relieved! Thank you, Nationwide for being so amazing!

Insurer: Nationwide

By: Ranisa

Useful
December 19, 2018

Great insurance!!!

We purchased the ASPCA pet insurance when we realized what we currently had wasn't great. We currently donate to the ASPCA and while I was enrolling I was told that since we donate, we get an additional 10% off of our premiums! Bonus! My dog tore his ACL, and even though it took a bit of time, the claim was paid exactly how I anticipated! Nice job ASPCA!

Insurer: ASPCA

By: Robyn

Useful
December 19, 2018

Great coverage!

Excellent pet coverage - submitting the claims is very easy and the reimbursement arrives quickly and hassle free. I definitely recommend!

Insurer: Nationwide

By: Julia

Useful
December 19, 2018

Winnie is doing well and I appreciate the assistance that I receive from this insurance.

The only challenge I see is that you cannot always time getting the insurance policy to go into effect based on when you get the pet and sign up for the insurance. Especially with puppies, that means the first few visits (which can be expensive) do not count towards the deductible and then, if there is an illness it is viewed as a pre-existing condition and may not be covered. With Winnie, the example is associated with UTIs, which were multiple the first few months. She has since been fine but is that considered a pre-existing condition going forward.

Insurer: Nationwide

By: Linda

Useful
December 19, 2018

Great Insurance

Has been a life saver the older my dog gets. Claims process is simple and fast.

Insurer: Nationwide

By: Tracie

Useful
December 19, 2018

Truly caring people work at Nationwide Insurance

Nationwide has been wonderful at paying my claims. So far, every one has been accepted and they have paid 90% of what I actually paid. My dog has exclusions for a couple of preexisting conditions, but I knew that before his coverage, and one exclusion has been removed (his teeth were dirty, so his first teeth cleaning fell under the exclusion). When you call there, the staff in genuinely concerned about the welfare of your animal, and does their best to help out when they can. Although it is expensive, I have the top plan for my service dog. So far, I have been able to keep up with the cost of the coverage, and have peace of mind that an emergency vet bill won't bankrupt me.

Insurer: Nationwide

By: Jeanie

Useful
December 19, 2018

Coverage is fairly comprehensive

The vet recommended Oravet dental chew for dental maintenance. It was covered when we got our first bag, but none after that. I would like to know what changed please.

Insurer: Nationwide

By: Victoria

Useful
December 19, 2018

Nationwide is the best!

Your quick response and reimbursement far exceeded expectations!

Insurer: Nationwide

By: Sharon

Useful
December 19, 2018

Appreciates their customers and pets; demonstrates that appreciation through follow-up, reimbursement efficiency and value.

Appreciate the follow-up to check in on my pet and the broad base of services reimbursed as well as the quick reimbursement.

Insurer: Nationwide

By: Amber

Useful
December 19, 2018

Better Than No Insurance

I find that the reasons for coverage and non-coverage are not clear. Claims take much too long to process, they should be finalized in under 21 days so that credit cards payments for the vet bill can be paid within the monthly cycle. I will say that their customer service representatives are very friendly and super helpful.

Insurer: Nationwide

By: Paul

Useful

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