Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim process to be faster
As a customer who has been with you a year now, it is frustrating on how long it takes for a claim to be processed as well for ways to submit a claim. I don't have access to printer at home. It would be easier if claims could be submitted through an application on smart phones. Also 30 days for a claim to be processed and the reimbursement to be done is ridiculous. I have two dogs and submitted claims on the same day for both of them. One claim for each took 30 days, while a second claim within a month took less than 24 hours for one and one is still pending for the other. I would highly recommend going to a system that is like for most humans. Instead of making more work for your customers and have them submit claims. Go to the way where your customers only pay their portion at the visit. It would make things a little easier for the customers, and I would imagine there would be more people who would sign up and stay with you as a company if that is a perk.
Insurer: Nationwide
By: Elissa
Nationwide has exceeded my expectations!
I have loved having Nationwide pet insurance so far... we decided to try pet insurance for awhile, I wasn't totally convinced it was going to be worth it. But it has been such a good experience, I will probably keep it as long as we have pets! Nationwide has saved us from catastrophe and really came through when we needed them to... they have convince3d me that this was a good decision after all. Thanks!
Insurer: Nationwide
By: Kenon
Thank you very much for responding to my claim in a timely manner!
This is my first pet and when I had to take Riggs for an emergency visit at the animal hospital, the cost was enormous. I understood the importance of getting pet insurance. Your company had the 5 star ratings and I understand why. The cost, care, and paying attention to responding to claims in a timely manner are exceptional. I am so elated that that I chose Pets Best, which is a "perfect" title for your company.
Insurer: Pets Best
By: Alexandra
The best insurance decision I ever made!
My employer offered Nationwide Pet insurance and after crunching numbers I decided to purchase it this year. What a terrific surprise when I submitted all the bills for labs, X-rays, dental cleaning and more and didn’t get any hassle, declination, request for more forms, etc. Then in relatively short order I received a hefty reimbursement check! What a great decision I made! FYI I sent snail-mail the original receipts and itemized bills knowing FAXES can be difficult to read. The reimbursement basically paid for the premium already. Thank you, Nationwide!
Insurer: Nationwide
By: Jane
I am grateful for my dogs insurance and the benefit of knowing he is covered.
I am blessed to have my dog and feel secure knowing that I can provide him healthcare to keep him in my life. I have been pleased with his plan and have never had issues. I am grateful for the coverage and the great service provided.
Insurer: Nationwide
By: Tania
Outstanding
I have been with Healthy Paws for many years and just love them. It is easy to file a claim and reimbursement comes within 5 days sometimes sooner. They cover a lot. Nothing feels better than getting a vet bill for $5200 and know that 90% of it will be covered by your insurance minus deductable. They are extremely helpful in every respect. I wouldn't have any other insurance company.
Insurer: Healthy Paws
By: Beverly
Great!
Our 9 year old pomeranian has been insured with Embrace since he was a puppy. Our dog has had two orthopedics surgeries: patellar luxation repair at 1 year of age and then recently surgery for a hip dislocation (trauma). Both times Embrace has reimbursed us quickly with a reimbursement check received within 2 weeks from submitting the claim. We are very glad we chose this company!!
Insurer: Embrace
By: Debra
Excellent customer service
Excellent customer service and claim turn around time was quick.
Insurer: Trupanion
By: Debbie