Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 16, 2019

takes too long to pay claims

I generally don't have a problem with how much of the claim is paid, but I think its ridiclous that it takes 3-4 weeks to pay them. I have to pay the vet out of my pocket first which is fine. But then to wait that long to be paid back is not. I have large dogs - mastiffs - that is the reason I got insurance on them. Everything that is done to them is expensive.

Insurer: Nationwide

By: Suzanne

Useful
January 16, 2019

I am pleased what Nationwide does for my dog

I have a 7 year old Shetland Sheepdog. I am pleased what Nationwide does for my dog, tending to his needs.

Insurer: Nationwide

By: Kush

Useful
January 16, 2019

Happy Layla's claim was paid.

Very happy Layla's claim was paid. All of Layla's claims for her visits regarding eosinophilic granuloma have been paid. She has received acupuncture and AAT and these treatments have been covered. I believe they have helped Layla stay healthy. I think it is wonderful that Embrace covers these alternative treatments. I wish human insurance was so open minded. Wish Embrace staffers had said in words that I could not upgrade my policy when I signed up. My only complaint.

Insurer: Embrace

By: Sherry

Useful
January 16, 2019

Terrific service

Figo has proven to be a good insurance provider. It’s not comprehensive insurance, but it covers accidents and illnesses that pop up with pets. I recently had a claim of nearly $5000 involving stomach surgery for my dog. I filed the claim in the morning, sent invoices and pictures of the stuff that was removed from her stomach. The claimed was closed that same afternoon and we received a check three days later. Fantastic!

Insurer: Figo

By: Mary

Useful
January 16, 2019

They are amazing

I never believed in pet insurance until I found this company. I’ve only had Figo a short time but I knew my girl was getting older and it would be a good idea just Incase something happened. We thought she had neck and back pain but within a couple of months the unimaginable happened and our girl had bleeding in her brain and we had to put her down at 7yrs old. I love Figo for having my back with all the emergency bills I’ve had to deal with. I will FOREVER use Figo, when we adopt our next fur baby.

Insurer: Figo

By: Mallery

Useful
January 16, 2019

No hassle

Got my funds within 3 days of submitting the claim, with no hassles. This was way faster than I was expecting.

Insurer: Pets Best

By: Glenn

Useful
January 16, 2019

It's easy to register

It is easy to register claim and the feedback is always fast and well within time limit set by Pets Best.

Insurer: Pets Best

By: Janicke

Useful
January 16, 2019

Nothing better

There is nothing better knowing that when I walk into my vet and the payment is made that within a week to 10 days I have my money back from Pets Best. It's a big piece of mind

Insurer: Pets Best

By: Michael

Useful
January 16, 2019

Extremely easy

Extremely easy to submit a claim online and quick follow up on that claim. I am so grateful to have Trupanion for my Labradoodle!

Insurer: Trupanion

By: Melanie

Useful
January 16, 2019

Pleasant and helpful

If I have to call a customer service rep, they are always so pleasant and helpful. When we have had claims, they have been handled FAST and accurately every time.

Insurer: Trupanion

By: Katie

Useful

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