Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Happy to have good health insurance for my pet!
Very responsive and efficient processing of claims working smoothly with my vet. Received timely and clear explanation of benefits with quick reimbursement of covered benefits.
Insurer: Healthy Paws
By: Marc
Grateful
My fur baby was diagnosed with hyperthyroidism but after several blood test and veterinary visits is doing a lot better. The insurance allow me to afford his health needs
Insurer: Nationwide
By: Mildred
Length of time to receive payment after being submitted
I for the most part are very satisfied with Nationwide. I have referred many people to your co. The only complaint I have is the length of time it takes for reimbursement when I submit a claim.
Insurer: Nationwide
By: Gail
Great coverage for all the unexpected needs.
Nationwide has been a great help in caring for my dog's needs. Although i do wish that they would assist with his allergy problems which are a huge deal, I understand that because it was a previous condition its not covered. Partial help would go a long way. Other than that i have no complaints.
Insurer: Nationwide
By: Karina
Worth every penny
We have been so thankful for our Nationwide insurance this year. Our dog, Lionel, has two torn ACLs and the surgery was absolutely necessary. Thankfully, we were reimbursed for about 75% of each leg we needed to do TPLO on. Was an amazing gift and Nationwide was always prompt and responsive. I tell everyone to get insurance!
Insurer: Nationwide
By: McKenzie
disappointed
Luna tore her ACL. The X-ray revealed bone cancer also. Our first visit to the vet cost in excess of $1000, to say nothing of additional medicines. It's an expensive disease to treat and I find the $625 cap to be wholly inadequate and unreasonable. I put a rating of 5 to remain neutral for the time being as we have resubmitted vet reports for additional consideration of the ACL expense.
Insurer: Nationwide
By: neil
Nationwide gives me peace of mind
I have three dogs and all are insured. Yes, the premiums are expensive, but I have peace of mind knowing that I will receive payment for any illness or injury, large or small. Even though I try hard to keep my pets healthy and safe, accidents happen and illnesses occur. When they do I submit my claims and get reimbursed for much of the cost. Having Nationwide pet insurance allows me to get better care for my pets than I would be able to afford on my own. This is going to be even more critical when I transition from full time employment to retirement later this year. I have had this insurance on all my pets since adopting them, but had it the longest on my 13-year-old whippet, Sam. I have seen changes in how claims are submitted and payments made over the many years I've had Sam. The new VitusVet claim process is so quick and easy! It used to be an ordeal to get all the paperwork together to submit a claim via fax or the USPS. Now I just fill out the information on the app and take a photo of my invoice and press send. What could be easier than that? And, recently Nationwide has added Chase Pay which deposits my reimbursement directly into my bank account. All I do is approve the amount and it appears in my account! My only concern is that it seems to be taking longer than usual to get claims processed. Despite this one small concern I highly recommend Nationwide Pet Insurance.
Insurer: Nationwide
By: Teresa
Saved my baby
My little girl, Isabella, has had her share of issues. From a liver shunt to allergies. If it would not have been for Nationwide, not sure i would have been able to have her surgery to correct the liver shunt. But she has done good after that. Now i just wish i could get a handle on the allergies. Working at it.
Insurer: Nationwide
By: Michael
Saved my baby
My little girl, Isabella, has had her share of issues. From a liver shunt to allergies. If it would not have been for Nationwide, not sure i would have been able to have her surgery to correct the liver shunt. But she has done good after that. Now i just wish i could get a handle on the allergies. Working at it.
Insurer: Nationwide
By: Michael
Good Service But Slow Claim Settlement
Claims slower than previously for a simple visit and followup, almost 30 days from submission. Slower than the old VPI group and annual fee and I believe deductible are much higher.
Insurer: Nationwide
By: Bill