Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 19, 2019

Process was easy, professional with receiving a check back quickly

This was my 1st time having pet insurance, so I was somewhat sceptical about the process, but the form was easy to complete and the return was sent in a timely fashion. Would and did recommend this insurance to other pet owners.

Insurer: Nationwide

By: Robin

Useful
January 19, 2019

Thinking about what I should do

I loved this company until I put a claim in for Logan’s leg and was refused coverage because it was something he had before. I will be checking other pet insurance companies. I have the letter from awhile ago, it has nothing to do with other claims I put in.

Insurer: Nationwide

By: Pamela

Useful
January 19, 2019

Thanks for having our back!

We, like most pet owners, sometimes moan and groan when expenses are incurred but the insurance deductible hasn't been met yet. But when catastrophic events occur, we realize Nationwide is there for us to relieve some of the pain. Our Dane had back to back emergency surgeries and fortunately is recovering quite well. We thank our wonderful veterinarians for her outcome and we thank Nationwide for easing our pain with the costs. Thank you!

Insurer: Nationwide

By: Beth

Useful
January 19, 2019

Great customer service

Recently switched to Figo after 11 years with another insurance company. They have been very responsive after an emergency surgery for my dog. Emergencies are traumatic, but they were patient with me on phone, after the surgery, and assured me of coverage and some other options. While it is expensive, as all insurances, their support has been great so far.

Insurer: Figo

By: JILL

Useful
January 19, 2019

I was disappointed that several bills were not covered

Follow up bills for renal check up we’re not covered

Insurer: Nationwide

By: Doree

Useful
January 19, 2019

Trupanion has always been promptly responsive

Trupanion has always been promptly responsive to my claims. I have never had any issues that didn't get resolved.

Insurer: Trupanion

By: Laurie

Useful
January 19, 2019

Trupanion has helped

Trupanion has helped with much of the cost in this difficult time. Our little angel is doing much better but still has awhile to see a full recovery. Without trupanion we couldn't t of given her the care she needed and we may have lost her. Thank you all who have helped us at trupanion and your support along the way!!!!

Insurer: Trupanion

By: Linda

Useful
January 19, 2019

Trupanion processes our claims promptly

Trupanion processes our claims promptly and pays them fairly. Our vet routinely submits claims for non-insurable items and Trupanion deals with it in a professional non-confrontational manner. I am extremely impressed and will insure all future pets with Trupanion.

Insurer: Trupanion

By: Lynn

Useful
January 19, 2019

Very quick easy to submit

Very quick, easy to submit and efficient

Insurer: Trupanion

By: Cindy

Useful
January 19, 2019

Thoroughly satisfied

I've used this insurance company since I first got my puppy. I have been thoroughly satisfied with the coverage for 6 years.

Insurer: Pets Best

By: Carolyn

Useful

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