Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 20, 2026

I love spot

I love spot, my dog has been with them for 2 to 3 years now, they cover vaccines and everything, easy to talk to them, turn around time for the claim is 2-5 days. And my favorite I have a vet who I can text anytime I have questions.

Insurer: Spot

By: Alejandra Tovar

March 20, 2026

Convenient billling

Takes the bill from vets office. Very convenient

Insurer: Trupanion

By: Lorene

March 20, 2026

Very happy with Spot

Very happy with Spot, no issues with claims and direct deposit.

Insurer: Spot

By: Mari Quiroga

March 20, 2026

Mostly satisfied and I do recommend.

I have been using Metlife for my 2 dogs for about 2 years. I am generally satisfied with their coverage. One of the problems that I have had is their computer generated emails that my claim has been denied. I end up having to call and have them re-process the claim. This has happened on several occasions and has been my biggest gripe. Use real customer service, NOT the computer. So much is lost in the way of this, and it is so time consuming and aggravating being denied, when I know what claims are covered. Besides that, I would recommend them and it gives me peace of mind to know that most of my claims are reimbursed.

Insurer: MetLife

By: ANTOINETTE Toni Cosmi

March 20, 2026

This is good

It was fats and easy

Insurer: MetLife

By: Joel Sanchez

March 20, 2026

Quick and easy to file a claim

Quick and easy to file a claim

Insurer: MetLife

By: Tonie Cameron

March 20, 2026

Thank you for your quick processing of…

Thank you for your quick processing of my claim.

Insurer: Spot

By: Debra Carroll

March 20, 2026

Horrible company to deal with

Horrible company to deal with. They don't pay out anything - they always find some reason to not pay. Total wasted of money. This company should be shut down as they are a total scam!!!!!!!!!

Insurer: Fetch Canada

By: Cyndi Egbert

March 20, 2026

Easy to submit a claim and also receive…

Easy to submit a claim and also receive payment reimbursement!

Insurer: MetLife

By: customer

March 20, 2026

SCAM. Beware.

What a complete scam. I’ve had my Westie covered under the premium policy since he was a puppy. He’s had no health issues. Other than regular vaccinations, checkups and medication for fleas, ticks and heartworm he is very healthy. My last Vet bill was almost $500 and after submitting my invoices, I was informed they cover nothing. All the tv advertisements and commercials state everything I had my dog in for would be covered to some extent. Wrong! Please if you’re considering Fetch, do your research.

Insurer: Fetch Canada

By: Jim Stevens

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