Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Stop your search, you won't beat Healthy Paws
Easy to navigate. With you every step of the way. My claim check was in my bank account under two weeks post surgery. Millie is recovering nicely too in case you were curious.
Insurer: Healthy Paws
By: Mike
Thank heaven for insurance!
Shortly after we got Sadie, a Black Mouth Cur, and saw what an avid hunter she was (squirrel, deer - anything that moved) and how she would fly through the woods with total abandon, I thought it would be wise to get insurance for the inevitable accident she was sure to have. All was well for a few years, at which time my husband thought we should stop the insurance but I insisted we keep it. Thank heaven! Not too long after, Sadie completely tore her cranial cruciate ligament, leaving her very lame and requiring surgery. With the final bills well over $4,000, this would have been a very difficult amount to manage. We were quite pleased with the amount the insurance covered, and relative ease of submitting claims. Our veterinarians have always submitted the claims for us, something I highly recommend, so that all details and codes are correct, thus eliminating either a denied claim or the need to resubmit. Thank you for helping us and our Sadie!
Insurer: Nationwide
By: Lois
It’s been great having Nationwide for his insurance,It’s peace of mind for me.
Excellent coverage for Koa, I only want the best for my dog
Insurer: Nationwide
By: Alma
Excellent service!
My pet insurance experience for my now 1 year old puppy has been extremely positive with Nationwide! Love the ease of submitting claims and the great coverage that comes along with it. My wife and I have also used the 24/7 Vet Helpline several times over the first year of having our pup, and they are always super responsive and helpful!
Insurer: Nationwide
By: Zachary
Very Easy to submit claim
Submitting claim and having it processed has been a breeze. Thank you
Insurer: Embrace
By: Gary
Wouldn't be without this coverage
I am very happy with VPI coverage for Maddie. We live in an area that has rattlesnakes and we have had them in our back yard. We vaccinate Maddie every year, and she has had rattlesnake aversion training, but you just never know what might happen. I'm glad to know we are protected. Also, she has a sensitive stomach and is on a special diet, but sometimes she needs meds to get her back on track when she gets sick. I'm grateful to have this coverage. I tell everyone with pets about VPI and how happy we are with them.
Insurer: Nationwide
By: Linda
RATES HIGH, SETTLEMENT SLOW
Huge 50 % rate increase after 1 year on healthy puppy. settlement of claims very slow, the old VPI did a much better job until purchased by Nationwide.
Insurer: Nationwide
By: BILL
Left hanging in the wind now that I have an elderly dog.
I've been a client for the last 6 years and very happy with my pet insurance until recently. My last claim on December 20th took about 2 months to be paid out on. I know it was partly my fault - I was notified that my claim was illegible, so when I resubmitted, it gets kicked back to the "wait 30 days until you even look at it" pile. Then it got kicked back again because I didn't put a diagnosis on it. So I'm back to waiting 30 more days until you even look at it! Then come to find out, because heart murmurs are common in the breed of my dog, you'll only pay out $275 per year on this condition. I've been paying monthly premiums for 6 years knowing that one day my pet will become elderly and need a little more help medically than a young pup. My claims previously have been pretty routine. Now that he needs a little more help - daily medication for his heart murmur, I definitely feel like I'm left hanging in the wind by my pet insurance. I know I probably can't switch pet insurance very cost effectively now that I have a 9 1/2 year old dog, but with my next dog, I will probably look into other companies.
Insurer: Nationwide
By: Nancy
Claims are so easy, they almost fill out themselves!
The claims are so easy to submit. I appreciate how easy it is to print out the form, attach the documents, and fax it in. I can do this at work in under 5 minutes! Customer service has always been so helpful.
Insurer: Nationwide
By: Alexandria
Highly Satisfied, Good Customer Service
I have been with Nationwide for over a year now and have submitted two claims. Both were processed within a reasonable amount of time. So far so good.
Insurer: Nationwide
By: Kathy