Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fair claims rulings, slow response time
My illness claim ended up going to my deductible which was fair and I expected it, I just wish the response time was a little faster, especially on wellness care. I have a puppy and we are at the vet often for wellness check up and vaccinations. I also suggest a puppy-specific wellness plan that provides better coverage for shots instead of stuff that is likely to go unused as part of wellness visits such as the bloodwork or an ECG. I will say nationwide worked with me really well to take full advantage of the wellness coverage I did have and the customer service has been great.
Insurer: Nationwide
By: Alysha
Ease of use
Easy to file a claim; quickresolution of claim
Insurer: Nationwide
By: Matt
Ridiculous premium increases
I began using Pets Best in 2009 when I rescued my dog in anticipation of increasing medical needs as she aged. She was 3 years old at the time and Pets Best premiums and coverage seemed reasonable. In her lifetime, I've made a total of 7 claims. 2 were denied and 4 were made this February as my aging dog has had several cancerous tumors. Nonetheless, Pets Best' premiums have steadily increased over the past few years; over $200 per month in 2017, to over $400 in 2018. I continued to pay because my dog's medical needs were increasing but this month I received a notice that they would increase again to over $600. All told Pets Best has paid out less than $5,000 in my dog's lifetime and at this point, when she most needs coverage, it's unaffordable. Total Scam!
Insurer: Pets Best
By: Joshua
Why go anywhere else
I couldn’t tell you the great amount of information that ASPCA provides anytime I have a question. The insurance was recommended by my vet and it’s not only simple to use but it allows Thor to have complete coverage! Highly highly recommend
Insurer: ASPCA
By: Erick
Easy and fast response
We’ve had ASPCA health insurance coverage for the past four years for our dog. A couple of claims have been filed and the process is super easy and quick. Uploading documents and claims status can be completed easily. We are perfectly satisfied.
Insurer: ASPCA
By: Livier
Life saver
Excellent. We probably would of had to put our dog down if it wasn't for embrace. Unfortunately our dog has had many medical issues. It is so expensive to give her the care she needs without the help of embrace.
Insurer: Embrace
By: Shirley
Great insurance coverage and especially convenient since the vet practice sends in the claim forms on our behalf.
Great insurance coverage and especially convenient since the vet practice sends in the claim forms on our behalf. Spay costs well covered for our new pet.
Insurer: Nationwide
By: Paula
VERY VERY VERY easy
VERY VERY VERY easy process. You have a wonderful website!! So much easier than ASPCA (last company I had used with my last dog). Your statements are easy to understand and your coverage is reliable and expected.
Insurer: Pets Best
By: Mindee
All good experiences
I have had nothing but good experiences with Pets Best. All of my claims I have submitted were attended to immediately, and I would receive a response within days. All claims are thoroughly explained and understandable.
Insurer: Pets Best
By: Colleen